Results-driven Critical Facilities Supervisor with expertise in maintenance scheduling, HVAC systems, and facilities management. Proven track record of implementing cost-saving initiatives and ensuring 100% uptime across critical infrastructure.
Overview
27
27
years of professional experience
Work History
Critical Facilities Supervisor
Verizon Australia
Pyrmont, NSW
07.2007 - 12.2025
Managed and scheduled planned and un-planned Data Centre Maintenance to maintain 100 % uptime on Stulz CRAC Units, York Chillers, Cooling Towers, Closed Loop, Open Loop, Pumps, Caterpillar Generators and Fire Detection and Prevention Systems.
Implemented cost-saving initiatives that improved operational efficiency across multiple sites.
Kept service records of all maintenance activities for compliance and auditing purposes.
Managed vendor relationships to negotiate annual contracts and secure services for facility operations.
Managed the maintenance, repairs and relocations of the External Fibre Optic Networks located in Sydney, Melbourne, Canberra and Perth.
Worked flexible hours across night, weekend, and holiday shifts including 24 x 7 on Call.
Demonstrated strong organizational and time management skills while managing multiple projects.
Network Engineer
Optus
Macquarie Park, NSW
09.2001 - 07.2007
Designed non standard complex voice and data circuits in ONPS for Wholesale customers such as AAPT and Power Tel and issued association documentation including Circuit Layout Records and Inventory Requests.
Maintained accurate records for assignable network equipment including line cards and NTU’s, systems and circuits that are utilised in Optus’ networks.
Built and maintained Provisioning models within Optus Provisioning Systems for network elements, circuits and services.
Prepared and issued Work Orders within the Optus Order Management System.
Supported the introduction of new technologies and the development of appropriate provisioning standards and provisioning support tools including Tardis and ONPS.
Liaised with other work groups to ensure the timely delivery of services and infrastructure such as sales and field staff.
Worked closely with other work groups to ensure design objectives and quality standards are achieved.
Achieved or bettered team performance objectives ie on time performance, quality and productivity.
Trained other members of staff including Project Lion staff member in all of the above for the provisioning of XYZed orders using ZedCare and ZedPro (DCODA, UPDAP and DCD3 tasks).
Telecommunications Services Engineer
MKI Project Management
Pyrmont, NSW
06.1999 - 08.2001
Designed A.C, copper and fibre optic internal cable routes, communication equipment installations (SDH, ISDN, DS3, STM-1, STM-4, PABX) and constructed telecommunications areas including voice, data, video, audio, low voltage and DC power systems within customer premises and nominated buildings.
Produced budgets, tender documents and relevant engineering drawings for each project (computer literate).
Procured all materials and equipment required to complete the given project.
Liaised and attended meetings with clients in order to agree on time scales and specifications.
Managed subcontractors, consultants and any other personnel during the duration of each project to ensure all works are to specification and are carried out to OH&S regulations.
Carried out monthly maintenance duties on all WorldCom POP and Co-locate installations in Sydney and included on a weekly 24 hour emergency call out roster.
Achieved Practical Completion within agreed timeframe set by customer on the Pihana Pacific Internet and Data Centre Project in Mascot, including the installation of 110 kilometres of Cat 5e cable, 270 equipment cabinets and patching racks (Fibre Optic, DSX-1, DSX-3).
Implemented a program for preventative maintenance within Worldcom POP rooms, which reduced the amount of emergency callouts received by the Worldcom regional control centre.
Facilities Work Order Supervisor at United States Embassy, Monrovia, LiberiaFacilities Work Order Supervisor at United States Embassy, Monrovia, Liberia