Paul Stobart
Rivervale
Summary
Offering dedication and willingness to learn and grow within dynamic environment. Brings ability to understand key business principles and operational strategies, along with essential problem-solving skills. Ready to use and develop organizational and decision-making skills in this role.
Overview
25
25
years of professional experience
Work History
Owner Operator
Signwriter
12.2011 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
Delivery Driver
M and D Electrical
02.2005 - 07.2009
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
- Facilitated smooth delivery process, ensuring all packages were securely and neatly organized within vehicle.
Sign Installer
High Performance Films
04.2000 - 01.2004
- Improved client satisfaction by efficiently installing and maintaining high-quality signage for various businesses.
- Evaluated job sites before beginning work, identifying potential hazards or obstructions that could impact the installation process.
- Maintained a safe working environment by adhering to industry best practices and safety regulations during sign installations.
- Participated in ongoing professional development opportunities to stay current on trends within the sign industry.
- Exceeded customer expectations by going above and beyond in addressing their concerns throughout the entire project lifecycle.
Education
No Degree - Cert 4 in Information Technology
TAFE
Perth, WA10-1998
Skills
- Operations management
- Documentation and reporting
- Business planning
- Sales negotiation
- Operations oversight
- Strategic planning
- Relationship management
Timeline
Owner Operator
Signwriter
12.2011 - Current
Delivery Driver
M and D Electrical
02.2005 - 07.2009
Sign Installer
High Performance Films
04.2000 - 01.2004
No Degree - Cert 4 in Information Technology
TAFE
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