Proven Nurse and support worker with extensive experience at Programmed Health Professionals, adept in care planning and compassionate care. Demonstrated ability to improve client satisfaction through effective treatment planning and emotional intelligence. Skilled in clinical documentation and client management, ensuring high-quality care and confidentiality. Achieved notable outcomes in palliative care and mental health support, enhancing family and client relations. Dedicated and compassionate with progressive career history in direct care care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult clients and high-stress situations. Consistently developing strong relationships with clients and families through empathetic communication, respectful attitude and excellent customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level counsellor position. Ready to help team achieve organisational goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.