Paul Vaughan

Key responsibilities:

• As a key manager for a multinational not-for-profit organization, my role involved providing leadership, direction, and pastoral care to communities across Western Victoria, Adelaide, Tasmania, and Albury.

Achievements:

• Served as a Director on the Board for a two-year term
• Contributed to the restructuring of reporting lines for key personnel and the appointment of a Director of Operations to oversee the general operations of UCG-A, as directed by the Board
• Appointed and managed Risk Officers for the regions of Western Victoria, Albury, South Australia and Tasmania
• Reported annual Risk Assessments to the Board
• Designed and implemented a two-year focussed Leadership Training program for 36 team members in Victoria
• Prepared and presented weekly seminar presentations
• Developed and maintained regular visiting program with members and leaders across all regions
• Successfully planned and coordinated 8-day conferences each year in locations across Malaysia, Western Australia, Tasmania and New South Wales
• Coordinated a Public Speaking Training program in Melbourne and Adelaide
• Provided conflict-resolution, end-of-life, and grief counselling services
• Provided oversight of financial support to members in need

Key responsibilities:

• As State Manager based at the National Office, I was responsible for overseeing the state budget and ensuring the achievement of profitability targets.

Achievements:

• Led, motivated and mentored a team of three field sales people and two internal sales officers, providing emergency lighting products and solutions for commercial and industrial use
• Built and maintained relationships with key stakeholders, including architects, engineers and specifiers
• Implemented technical product training for trade customers
• Achieved state sales team target ($25M AUD). Met profitability target

Key responsibilities:

• Establish the strategic direction of the 3Form business unit in Australia and New Zealand. Full responsibility for business plan and P&L
• Develop and implement strategic marketing plan and oversee marketing team
• Recruit, train, coach and manage a team of two field sales people and one internal sales officer

Achievements:

• Set and managed KPIs for the sales and customer service teams, providing training, support, constructive feedback, and improvement strategies as needed
• Developed centralized electronic price lists, cost-calculators, international freight calculators, sample request forms, project quotation forms, and order forms.
• Operated as liaison between production facilities in USA and China, coordinating product supply to Australia
• Established a strategic distributor partnership in New Zealand.

Key responsibilities:

• Secure sales of a new-to-market highly decorative translucent resin panel product via commercial specification, shopfitter and building channels
• Design and deliver formal presentations and provide technical product training to customers

Achievements:

• Played key role in planning and conducting the 3form Product Launch Event, presenting to 140 leading Victorian Architect & Design firms.
• Effectively promoted the 3form brand to key influencers, securing sales and specifications and creating a comprehensive database of architects, developers and fabricators

Key responsibilities:

• Develop and maintain strong relationships and secure specifications with major architectural firms, developers, construction companies and fabricators
• Provide technical training to new and existing customers
• Track entire sales process and negotiate product sales

Achievements:

• Developed existing customer base and identified new opportunities, achieving sales and profit targets for 2005, and achieving an increase of 21% in 2006. Achieved 12% increase in 2007.
• Supervised tendering process for commercial projects
• Provided technical training and support to key fabricators
• Coordinated press and photography of significant project installations

Key responsibilities:

• Secure specifications of commercial vinyl flooring products with major architectural firms and developers
• Increase sales to existing customers and drive profitability growth
• Provide technical assistance, product training and support to specifiers and end-users

Achievements:

• Increased brand awareness in the Aged Care sector by establishing a new contact network among key specifiers
• Identified and secured a new corporate sponsorship opportunity with the Aged Care Association of Victoria, successfully negotiating and managing the contract.
• Achieved key supplier status with a major commercial construction company and Monash University
• Played a key role in the sales team, making significant contributions to the sales and profits generated in the Victorian territory