Summary
Overview
Work History
Skills
Certification
Timeline
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Paul  Warneke

Paul Warneke

Summary

Adaptable professional with a diverse skill set and a passion for achieving results. I am dedicated to contributing effectively to organizational success in a dynamic and collaborative setting. Seeking new challenges to leverage expertise and drive positive outcomes.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Warehouse Worker

Gold Coast Business Warehouses & Self Storage
10.2022 - 02.2023
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Performed general housekeeping and cleaning tasks.

Waiter

The Italian
11.2020 - 08.2021
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.

Cashier

Collaroy Beach Mixed Business & Milk Bar
09.2019 - 01.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Customer Consultant

Telekom
02.2018 - 06.2019
  • Handled difficult customer situations with grace and professionalism, consistently meeting first-call resolution metrics.
  • Provided exceptional customer service to high-volume customer base, resolving issues, answering inquiries and providing product information.
  • Developed and maintained strong customer relationships by promptly addressing and resolving customer concerns.
  • Listened to customers in actively to assess issues and provide accurate information.

Skills

    • Communication Skills
    • Problem-solving
    • Teamwork/Collaboration
      • Adaptability/Flexibility
      • Time Management/Organization
      • Critical Thinking

Certification

  • White Card
  • Barista Certificate
  • Latte Art

Timeline

Warehouse Worker

Gold Coast Business Warehouses & Self Storage
10.2022 - 02.2023

Waiter

The Italian
11.2020 - 08.2021

Cashier

Collaroy Beach Mixed Business & Milk Bar
09.2019 - 01.2020

Customer Consultant

Telekom
02.2018 - 06.2019
Paul Warneke