Paul West
Car Detailer
Burrum Heads,QLD
Summary
Professional Car Detailer with extensive experience in thorough interior and exterior detailing, inventory management, and team training. Skilled in utilizing specialized tools to achieve spotless results and applying protective coatings for long-lasting vehicle surfaces. Proven ability to maintain high-quality standards, ensuring exceptional customer satisfaction and repeat business.
Have recently relocated to Burrum Heads with my wife.
Overview
19
19
years of professional experience
Work History
Professional Car Detailer
Ebbett Tauranga
04.2016 - 11.2024
- Upheld company reputation by consistently delivering exceptional car detailing results meeting client expectations.
- Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
- Assisted in training new employees on proper car detailing techniques, improving overall staff performance.
- Demonstrated strong attention to detail while performing thorough inspections before releasing vehicles back to clients.
- Applied protective coatings to extend the life of vehicle surfaces, providing added value to clients.
- Utilized specialized tools and equipment to effectively clean hard-to-reach areas, ensuring a spotless finish.
- Efficiently managed inventory of supplies, reducing waste and maintaining adequate stock levels for uninterrupted service provision.
- Promoted excellent customer service by addressing client concerns promptly and professionally.
- Maintained high-quality standards for detailing services, resulting in repeat customers and positive feedback.
- Increased team productivity by effectively delegating tasks to junior detailers based on their skill sets.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
Owner/Operator Mobile Car Detailing
Self Employed
07.2019 - 11.2023
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
Professional Car Detailer
California Car Valet Ltd
11.2005 - 04.2016
- Upheld company reputation by consistently delivering exceptional car detailing results meeting client expectations.
- Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
- Efficiently managed inventory of supplies, reducing waste and maintaining adequate stock levels for uninterrupted service provision.
- Maintained high-quality standards for detailing services, resulting in repeat customers and positive feedback.
- Performed meticulous paint corrections to restore vehicles'' appearance, contributing to high levels of customer satisfaction.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Utilized high-pressure washers to clean vehicles and equipment.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Applied wax and sealants to exterior of vehicles and equipment.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
- Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
Professional Car Detailer
Cricks
11.2024 - 01.2025
- Demonstrated strong attention to detail while performing thorough inspections before releasing vehicles back to sales staff.
- Team Player supporting staff to complete cars in allocated timeframe.
- Applied protective coatings to extend the life of vehicle surfaces, providing added value to clients.
- Utilized specialized tools and equipment to effectively clean hard-to-reach areas, ensuring a spotless finish.
Events Security Team Member
AEGIS Security
01.2012 - 01.2014
- Provided excellent customer service to visitors while maintaining a high level of professionalism at all times.
- Collaborated with law enforcement agencies during investigations, providing relevant information as needed.
- Increased efficiency of security operations through regular evaluation and revision of policies and procedures based on changing needs or circumstances.
- Managed access points effectively to prevent unauthorized entry into restricted areas or facilities.
Commercial Cleaner/ Part Time
Mount Professional Cleaning
06.2006 - 11.2006
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Handled equipment, chemicals, and materials properly and with caution.
- Maintained clean, neat, and professional entrances.
- Maintained clean environments across various industries including offices, medical facilities, schools, retail spaces, and warehouses.
- Organized and used industrial cleaning products following strict safety procedures.
- Washed windows, walls and ceiling fixtures to remove molds and dusts.
- Used steam cleaners and vacuum cleaners to clean floors and carpets.
- Adhered to company policies for appearance, thoroughness, and facility security.
- Emptied wastebaskets to transport trash and waste to disposal area.
- Safeguarded clients'' property and privacy by following strict security protocols during cleaning assignments in sensitive areas.
- Upheld company reputation with exceptional attention to detail while servicing high-profile clientele in luxury venues and upscale properties.
- Operated buffers and burnishers to clean and polish floors.
Education
National Certificate Horticulture Level 2 - Horticulture
Bay Of Plenty Polytechnic
Tauranga12-2006
Certificate in Horticulture Level 4 - Horticulture
Bay Of Plenty Polytechnic
Tauranga01-2006
Skills
- Customer Service
- Relationship Building
- Adherence to safety protocols
- Quality Control Standards
- Time Management
- Honest and Dependable
- Reliable and Responsible
- Attention to Detail
- Problem-solving abilities
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Professional Car Detailer
Cricks
11.2024 - 01.2025
Owner/Operator Mobile Car Detailing
Self Employed
07.2019 - 11.2023
Professional Car Detailer
Ebbett Tauranga
04.2016 - 11.2024
Events Security Team Member
AEGIS Security
01.2012 - 01.2014
Commercial Cleaner/ Part Time
Mount Professional Cleaning
06.2006 - 11.2006
Professional Car Detailer
California Car Valet Ltd
11.2005 - 04.2016
National Certificate Horticulture Level 2 - Horticulture
Bay Of Plenty Polytechnic
Certificate in Horticulture Level 4 - Horticulture
Bay Of Plenty Polytechnic
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