Paula Cardoso Bier
Sydney
Summary
Dedicated and results-driven Account Manager with a proven track record in the logistics industry. Experienced in meeting operational and client service goals through structured, efficient, and relationship-focused practices. Skilled at thriving under pressure, managing multiple priorities, and adapting quickly to industry challenges to deliver seamless service and support business growth.
Overview
3
3
years of professional experience
Work History
Account Manager
Quality Express PTY LTD
02.2022 - Current
- Prepare and send invoices and receipts to clients.
- Process payroll and maintain employee records.
- Report irregularities in data to management.
- Produce balance sheets, income statements and other financial documents.
- Review and verify invoices and goods or services.
- Process bank deposits.
- Reconciliation of financial statements.
- Use financial software and spreadsheets.
- Communicate with suppliers, customers and third-party vendors regarding invoices and payment terms.
- Manage and escalate disputes and resolutions.
- Recordkeeping and archiving.
- Managed book of business to maintain positive relationships and make effective financial or client-related decisions
Education
Diploma - Business
Australis Institute of Technology And Education
Sydney, NSW02-2024
Certificate IV - Customer Engagement
ALS
05.2019
Certificate II - Customer Engagement
ILSC
12.2018
High School Diploma -
Prevest College
12.2014
Skills
- Verbal and Written Communication
- Microsoft Office
- Account Management
- Time Management
- Customer Service
- Cash Flow and Reconciliation
- Financial Recordkeeping
- Financial Management and Reporting
- Order Management
- Budgeting and Variance Analysis
- Operational Efficiency
- Team Training and Motivation
- Teamwork and Collaboration
Languages
Portuguese
Native or Bilingual
English
Native or Bilingual
Timeline
Account Manager
Quality Express PTY LTD
02.2022 - Current
Certificate IV - Customer Engagement
ALS
Certificate II - Customer Engagement
ILSC
High School Diploma -
Prevest College
Diploma - Business
Australis Institute of Technology And Education
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