Paula Cassar
Leumeah,NSW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Customer Service Cashier
Robertson Hot Bread Kitchen
05.2021 - 09.2021
- Maintained tidy and organized work area to comply with cleanliness standards.
- Used utensils and equipment to portion, wrap and display bakery items.
- Collected payments accurately with cash, debit and credit card, using Point of Sale system to process transactions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Organized and re-stocked various stations and self-service items.
- Followed food safety practices and sanitation guidelines.
Housekeeping Attendant
Big4 Holiday Park
02.2019 - 01.2021
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Personal Care Assistant
Haydays Retirement Village
06.2010 - 07.2012
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Remained alert to problems or health issues of clients and competently responded.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
- Monitored and assisted residents through individual service plans.
- Assisted patients with self-administered medications.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Conferred with supervisor to discuss patient condition and medical care.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Factory Worker
Harris Bee Keeping
07.2005 - 08.2007
- Carefully packaged finished products and prepared for shipment.
- Used equipment properly to avoid workplace hazards or injuries.
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Loaded and unloaded parts on production line to establish smooth operations.
Education
Hand Hygiene For Healthcare Workers -
NHHI
08.2023
Manual Handling For Aged Clare Workers -
Occupational Health Services Australia
08.2023
First Aid & CPR -
Fire & Safety Australia
Sydney, NSW04.2023
Analyse Impacts Of Sociological Factors -
TAFE NSW
08.2017
Work With Diverse People -
TAFE NSW
08.2017
Communicate And Work In Health Or Community Servic -
TAFE NSW
Macquarie Fields, NSW2017
Basic Food Handling Certificate -
Health Skills Australia
02.2009
Certificate III In Aged Care -
Health Skills Australia
Melbourne, VIC02.2009
Skills
- Cash Register Operation
- Customer Service and Assistance
- Stockroom Management
- Telephone Management
- Stocking and Replenishing
- Wrapping and Boxing
- Customer Inquiries
- Customer Satisfaction
- Customer Transactions
- Sweeping and Mopping
- Restock Products
- Food and Beverage Experience
- Valid Driver's License
- Dedicated Team Player
- Strong Problem Solver
- Communication Skills
Timeline
Customer Service Cashier
Robertson Hot Bread Kitchen
05.2021 - 09.2021
Housekeeping Attendant
Big4 Holiday Park
02.2019 - 01.2021
Personal Care Assistant
Haydays Retirement Village
06.2010 - 07.2012
Factory Worker
Harris Bee Keeping
07.2005 - 08.2007
Hand Hygiene For Healthcare Workers -
NHHI
Manual Handling For Aged Clare Workers -
Occupational Health Services Australia
First Aid & CPR -
Fire & Safety Australia
Analyse Impacts Of Sociological Factors -
TAFE NSW
Work With Diverse People -
TAFE NSW
Communicate And Work In Health Or Community Servic -
TAFE NSW
Basic Food Handling Certificate -
Health Skills Australia
Certificate III In Aged Care -
Health Skills Australia
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