Paula Coulton
Sandgate,QLD
Summary
Seeking an opportunity to expand my knowledge in the rural sector. Highly-motivated organised employee with a desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
32
32
years of professional experience
1
1
Certification
Work History
District Manager - Aramac and Muttaburra
Barcaldine Regional Council
Aramac, Qld
01.2019 - Current
- Regularly communicated updates regarding changes in corporate policies or procedures down through all levels of staff.
- Created and maintained productive relationships with key stakeholders in the district.
- Managed all personnel matters within the district including hiring, performance reviews, disciplinary actions.
- Resolved customer complaints quickly and effectively while maintaining a high level of customer service satisfaction.
- Collaborated with other departments such as marketing, human resources, finance, to achieve goals set by management.
- Performed periodic risk assessments within the district to identify potential safety hazards.
- Identified opportunities for process improvement across multiple locations within the district.
- Maintained accurate records of employee attendance and payroll information for my team within the district.
- Mentored team members by demonstrating best practices.
- Coached, developed and motivated team to achieve their goals.
- Mentored and internally promoted successful staff into leadership positions to drive company growth.
- Prepared budgets and approved budget expenditures.
Business Service Manager
Aramac State School
Aramac, Qld
01.2018 - 01.2019
Administration/Rates/Payroll/Creditors/Debtors Officer
Aramac Shire Council/Barcaldine Regional Council
Aramac, Qld
02.1995 - 01.2018
Wool Classer/Contractor
01.1992 - 01.1995
Education
Workshops - Leadership Training - Conflict And Resolution
Peak Services
03-2023
Skills
- Planning, organising and implementation of procedures/policies
- High communication skills relating to employees, customers, contractors, community members, stake holders
- High level of accuracy in filing and updating records
- Budget Preparation and Management
- Leadership skills
- Financial Management
- Project Funding
- Policies and Procedures
- Team Development
- Customer Service
- Attention to Detail
- Decision-Making
Certification
Class "c" drivers licence
White Card
Accomplishments
- Australia Day Citizen of the Year - 2018
References
References available upon request.
Timeline
District Manager - Aramac and Muttaburra
Barcaldine Regional Council
01.2019 - Current
Business Service Manager
Aramac State School
01.2018 - 01.2019
Administration/Rates/Payroll/Creditors/Debtors Officer
Aramac Shire Council/Barcaldine Regional Council
02.1995 - 01.2018
Wool Classer/Contractor
01.1992 - 01.1995
Workshops - Leadership Training - Conflict And Resolution
Peak Services
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