Paula Fordham
Oakhurst
Summary
Experienced with managing administrative functions and leading teams to ensure smooth operations. Utilizes strategic planning and project management to drive efficiency and support organizational goals. Track record of applying organizational and problem-solving skills to enhance office productivity and create collaborative work environments.
Overview
17
17
years of professional experience
Work History
Administration Manager
Maryborough Neighbourhood Centre
01.2009 - Current
- Managed budgets and financial reporting, enabling effective allocation of resources and timely identification of potential cost savings.
- Developed effective filing systems that streamlined document retrieval, increasing efficiency within the workplace.
- Managed centre programs and events as allocated by the Centre Manager.
- Planned, organize and implemented the Fraser Coast Youth Achievement Awards (formerly Maryborough Youth Achievement Awards) from 2009 - 2021.
- Supervised hiring processes and vendor relationships to maintain smooth operations for company.
- Liaised with external stakeholders including clients, suppliers, and regulatory bodies to maintain strong working relationships beneficial to the organization''s success.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Greeted visitors, employees and clients politely and professionally for excellent reception service.
- Updated reports, managed accounts, and generated reports for company database.
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Organized and updated databases, records and other information resources.
- Completed fortnightly payroll for employees.
- Organized monthly financial reporting for presentation to management.
- Oversaw account reconciliation and program income and expenditure.
- Provide HR support to the Centre Manager and Management Committee members.
- Chaired the Maryborough Interagency Network Meeting for the last 5 years.
Youth Network Officer
Maryborough Neighbourhood Centre
01.2008 - 01.2009
- Coordinated the Maryborough Youth Community Association.
- Established trusting relationships with young people through empathetic listening and genuine interest in their lives outside of program hours.
- Promoted a safe, inclusive environment by establishing clear expectations and reinforcing positive behaviors among participants.
- Planned, organised and implemented the Fraser Coast Youth Achievement Awards (formerly Maryborough Youth Achievement Awards).
- Developed strong relationships with community partners to secure resources and opportunities for the youth served.
- Developed and maintained relationships with partner organizations to facilitate access to youth-related resources.
- Enhanced community engagement by organizing local youth events that fostered sense of belonging and encouraged positive peer relationships.
Education
Master of Business Administration (MBA) - Human Resource Management
Australian Institute of Business (AIB)
Adelaide, South Australia06.2018
Bachelor of Arts (BA) - Film Studies and Cultural & Literary Studies
Central Queensland University (CQU)
North Rockhampton, QLD11.2007
Justice of the Peace (Qual.) -
Department of Justice And Attorney-General
Certificate IV in Business (Governance) -
BSIL Learning
Advanced Diploma of Performing Arts -
Wide Bay Institute of TAFE
Hervey Bay, QLD09.2004
Skills
- Community Liaison
- Finance/Payroll (Cashflow Manager)/budgeting and expense monitoring
- Social Media management (Facebook/Instagram)
- Staff training and development
- Filing systems and Report preparation
- Office administration
- Technology troubleshooting
- Developing policies and procedures
- Office supervision
- HR support/Sound knowledge of human resources practices
- Event planning/ event coordination
- Microsoft Office Suite
- Policy development
- Presentation design and research
- Verbal and written communication
LANGUAGE
Speaks fluent English and Tagalog (Filipino)
Hobbies and Interests
Performing Arts, Rock Climbing, Music, Film and Television, Computer & Internet, Camping, Reading
Personal Information
- Birth Date:1 June1982
- Driver’s Licence: Class CA
Personal Attributes
- Friendly
- Trustworthy
- Willing to learn
- Reliable
- Responsible
- Willing and able to work in a small to large team environment
- Easy going
- Can work independently with minimal supervision
Timeline
Administration Manager
Maryborough Neighbourhood Centre
01.2009 - Current
Youth Network Officer
Maryborough Neighbourhood Centre
01.2008 - 01.2009
Master of Business Administration (MBA) - Human Resource Management
Australian Institute of Business (AIB)
Bachelor of Arts (BA) - Film Studies and Cultural & Literary Studies
Central Queensland University (CQU)
Justice of the Peace (Qual.) -
Department of Justice And Attorney-General
Certificate IV in Business (Governance) -
BSIL Learning
Advanced Diploma of Performing Arts -
Wide Bay Institute of TAFE
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