Paula Haidar
Keysborough ,VIC
Summary
Highly-motivated and hard working employee with desire to take on new challenges. Strong work ethic, exceptional organisational abilities and long standing. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
Product Manager
Frozen Bakery Solutions Pty Ltd trading as breadsolutions
Braeside And Dandenong South, Victoria
11.2017 - Current
- Conducted market research and competitive analysis for existing and potential products.
- Monitored and identified product trends, gaps and generated innovative ideas to expand market share, improve customer experience and drive growth.
- Led project planning sessions to map out timelines and facilitated ongoing meetings with cross-functional teams across departments, including operations, engineering, commercial and finance
- Collaborated and established great relationships with external product developers and product technologist to define product requirements
- Created and managed timelines that ensure high quality products are delivered on time and met customer needs
- Drafted and built presentations for internal and external meetings
- Sourced raw materials and packaging for new product development and work with suppliers to ensure PIF’s and specifications comply with company standards and implementation into production
- Managed a team of 3 staff members: two development bakers and a product technologist
- Performed post-launch analyses to measure success of project and product
- Defined and analyzed product metrics to facilitate growth of product.
- Built online product specifications, product and quality guides
- Managed expenses through Concur system and managed approvals
- Actively respond to communications from current and potential customers to ensure that all questions requests for information are accurately resolved on a timely basis
Customer and Innovation Assistant
Frozen Bakery Solutions Pty Ltd trading as breadsolutions
Braeside , Victoria
08.2014 - 11.2017
- Performed calendar management and scheduling of appointments for the Customer and Innovation Manager.
- Greeted visitors in a professional manner and provided assistance with inquiries.
- Answered incoming calls and emails promptly.
- Maintained confidential files related to sensitive information.
- Managed stationary supplies inventory and placed orders when necessary.
- Organized travel arrangements, including flights and accommodation.
- Provided administrative support and prepared documents such as reports, presentations, agendas, and correspondence.
- Coordinated meetings between internal departments and external participants.
- Sorted mail received daily for distribution throughout the department.
- Scanned and maintained documents into electronic format for storage on network.
- Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
- Managed daily invoices and expenses through our Concur system
Executive Assistant to the Chief Executive Officer
PIF’sFrozen Bakery Solutions Pty Ltd trading as breadsolutions
Braeside, Victoria
07.2017 - 08.2017
Sales & Marketing Analyst
Caltex South East
Moorabbin , Victoria
01.2013 - 06.2014
Compliance Analyst
Caltex South East
Moorabbin , Victoria
01.2012 - 12.2012
Credit Officer
Caltex South East
Moorabbin, Victoria
07.2006 - 12.2011
Education
High School Diploma -
Nazareth College
Noble Park North, VICEssentials of Product Management -
Brainmates
Artisan I: Systematic Approach To Bread -
San Francisco Baking Institute
San FranciscoArtisan II: Baking Sourdough, Levain And Wild Yeast -
San Francisco Baking Institute
San FranciscoSkills
- Microsoft Office
- Verbal Communication
- Self-Motivated
- Decision-Making
- Customer Service
- Written and Verbal Communication
- Problem Solving
- Planning
- Research and Trend Analysis
- Teamwork and Collaboration
- Excellent Communication
- Team Management
Accomplishments
- Developed a product with my team that won a Product of the Year Award
- Managed and launched 46 new products into leading supermarkets
- Recognized as employee for outstanding performance and team contributions through company MVP program
- Part of a team that won Coles Supplier of the Year Award
Timeline
Product Manager
Frozen Bakery Solutions Pty Ltd trading as breadsolutions
11.2017 - Current
Executive Assistant to the Chief Executive Officer
PIF’sFrozen Bakery Solutions Pty Ltd trading as breadsolutions
07.2017 - 08.2017
Customer and Innovation Assistant
Frozen Bakery Solutions Pty Ltd trading as breadsolutions
08.2014 - 11.2017
Sales & Marketing Analyst
Caltex South East
01.2013 - 06.2014
Compliance Analyst
Caltex South East
01.2012 - 12.2012
Credit Officer
Caltex South East
07.2006 - 12.2011
High School Diploma -
Nazareth College
Essentials of Product Management -
Brainmates
Artisan I: Systematic Approach To Bread -
San Francisco Baking Institute
Artisan II: Baking Sourdough, Levain And Wild Yeast -
San Francisco Baking Institute
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