Paula Hemingray
Regents Park,QLD
Summary
Detail-oriented team player with strong organizational skills. Self-motivated, with a strong sense of personal responsibility. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable with a positive attitude. Willingness to take on added responsibilities to meet team goals. Passionate about learning and committed to continual improvement. To seek and maintain a full-time position with potential to grow.
Overview
24
24
years of professional experience
Work History
Cold Store Administration
Scotts Refrigerated Logistics
11.2014 - Current
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Identified issues, analyzed information and provided solutions to problems.
- High level data entry.
- Managed multiple high volume email inboxes.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Worked well in a team setting, providing support and guidance
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
- Worked effectively in fast-paced environments.
Office Administrator/Operations
Jim Pearson Transport
03.2006 - 10.2014
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed and properly accounted for petty cash issued to facilitate general office activities.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Edited documents to improve accuracy of language, flow, and readability.
- Data entry and spreadsheets.
Office Administration/Operations Support
JAT Transport
09.2005 - 03.2006
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Cultivated interpersonal skills by building positive relationships with others.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Receptionist/Accounts Receivable
G.R George Transport
01.2003 - 08.2005
- Maintained visitor log for entering and leaving facility for security purposes.
- Scheduled office meetings and client appointments for staff teams.
- Accounts receivable
- Handled assignments independently with good judgement and critical thinking skills.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Corresponded with clients through email or telephone.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled cash transactions and maintained sales and payments records accurately.
Office Clerk
Cromack And Tranter Transport
10.1999 - 12.2001
- Provided quality clerical support through data entry, document management and email correspondence.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Compiling manifests.
- Interacted with customers by phone, email, or in-person to provide information.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
Receptionist
Team Recruitment
06.1999 - 09.1999
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Kept reception area clean and neat to give visitors positive first impression.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Maintained confidentiality of information regarding clients and company.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Helped office staff prepare reports and presentations for internal or client-related use.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Scheduled office meetings and client appointments for staff teams.
Education
Certificate III - International Travel And Tourism
Tourism College of Australia
Brisbane, QLD1998
Skills
- Dependable and Responsible
- High work ethic
- Both independent and a team player
- High speed and accurate data entry
- Problem solving
- Customer Service
- Invoicing
- Organization and time management
- Ability to prioritize
- Attention to detail
- Excellent communication skills
- Operations Administration
- Logistics Administration
Referees
Scotts Refrigerated Logistics
Jeff Thomas
0418969761
Rachael Mueller
0413409129
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Learn from yesterday
Live for today
Hope for tomorrow
Timeline
Cold Store Administration
Scotts Refrigerated Logistics
11.2014 - Current
Office Administrator/Operations
Jim Pearson Transport
03.2006 - 10.2014
Office Administration/Operations Support
JAT Transport
09.2005 - 03.2006
Receptionist/Accounts Receivable
G.R George Transport
01.2003 - 08.2005
Office Clerk
Cromack And Tranter Transport
10.1999 - 12.2001
Receptionist
Team Recruitment
06.1999 - 09.1999
Certificate III - International Travel And Tourism
Tourism College of Australia
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