I am an organised professional person who enjoys working with others.
I am a strong team member.
I enjoy helping others to reach their potential.
Overview
19
19
years of professional experience
Work History
Counsellor Therapeutic Services Program
Relationships Australia Canberra Region
02.2019 - 04.2024
Provide therapeutic services to families, couples, children, and individuals
Areas of expertise Family and Domestic Violence, Post Separation and Blended Families
Work from a Trauma Informed approach to always ensure safety of clients
Provide supervision to several staff members and collaborate with other senior clinicians and practice managers to ensure that the counsellors and family advisors are supported and heard
As a Social Worker I have supervised a number of Social Work Students on placement.
Engaging with a range of stakeholders ensuring a professional service
Practice Manager
Relationships Australia Canberra Region
07.2020 - 08.2023
Manager of a team of 21 staff across a range of programs in Canberra.
In May 2021, I transferred to the RACR Wagga Wagga office as Practice Manger Therapeutic Services
Provided supervision to a number of staff as well as undertake a range of administration tasks supporting the team and the organisation
Responsible for data/reports being compiled as required by funding bodies and management
Engaged with stakeholders to ensure that clients where provided the appropriate services as well as staff obtaining required training
Family Violence Practitioner, Group Facilitator
Domestic Violence Crisis Service
10.2017 - 01.2019
Crisis Intervention - Responding to people (primarily women) subjected to violence and assisting them via giving and obtaining information, through listening, questioning and being supportive
Room 4 Change - is a program for men who use violence against their partners, children or other family members
In this program, workers assist men who are wanting to engage in making behaviour change in their life
This is done via case management, group work and for those who were eligible, an accommodation component
I was primarily a group facilitator with the Men’s Behaviour Change group and Caring Dads group, and I carried a case load of clients under case management
Within this role, I was required to case note and contribute to the reporting system of the organisation.
Family and Domestic Violence Resource Worker
Waratah WA
03.2016 - 10.2017
In this role, I was a key member of the Family Protection Unit of the Western Australian Police and Department of Child Protection specific to inter-agency coordination and case tracking of family and domestic violence (FDV) cases
The three services triaged the current Police FDV call outs on a daily basis and determined the next level of engagement for the families
Within the Counselling stream, I provided support, advocacy and psychotherapeutic services to women and young women (17+) who had been subjected to FDV and sexual assault
Clients would be referred to assist them in dealing with FDV concerns, however often the clients presented with complex trauma, drug and alcohol abuse and mental health concerns as well as dealing with family separation
Maintain records and provided reports as per policy guidelines to adhere to the agreement with funding bodies
Mums and Dads Forever Program (Casual Position)
Anglicare WA
01.2014 - 10.2017
Engage with the separated parties within a group setting or sometimes one on one sessions where required in which I delivered and processed the program content with the individual
This program assisted separated parents to obtain a child focused lens and learn skills to assist them in being able to co-parent
The role of Children’s Contact Service, support worker, I facilitated supervised access and changeovers between children and family members/carers
In this role, I was required to liaise with parents, community organisations and the Courts
Provided reports, and maintained all data entry requirements
Administration
South West Women’s Health Centre - WA
01.2013 - 03.2016
Within this role, I was responsible for appointments for counsellors, nurses, workshops and community events
Maintained the organisations data base, website, face book page, compiled flyers and arranged events to coincide with specific dates, for example International Women’s Day
Engage with community organisations keeping up to date with services to refer clients to
Probation and Parole Officer
Corrective Services NSW
02.2008 - 09.2011
Program Facilitator:
Delivery of group-based therapeutic interventions to community-based offenders
Programs provided were in the domains of domestic/family violence, cognitive skills, and drug and alcohol
Coordination of program delivery across the Riverina/Murray community corrections cluster, including Tumut, Albury, Griffith and Wagga Wagga
Reporting on treatment gains and outstanding needs on program completion
Unit Leader:
Responsible for correctional practice and quality assurance oversight over a team of 10 staff, including endorsement of Court reports, assessments, breach notifications and KPI achievement
Provision of case management and supervision of complex, high risk offenders
Workload allocation
Probation and Parole Officer:
Case management of allocated clients, generally circa 40 cases
Court reporting, including attendance at Court for provision of sentencing options and prosecution of breaches.
Senior Administration
Relationships Australia Canberra and Region Inc.
03.2005 - 02.2008
Compiled reports for management, worked with reception ensuring procedures were followed and ensure clients and other stakeholders where given a professional service
One of my roles was to make changes to processes within the office and work with the team to utilise the changes
Provide reports and maintain data compliance in line with funding agreements
My skills of rapport building, listening and engaging with people assisted me in making connections within the community to enhance our services.
Education
Graduate Certificate Play and Art Therapy - Play And Art Therapy
Sydney Centre For Creative Change
Sydney Olympic Park, NSW
02.2023
Bachelor of Science - Social Work
Edith Cowan University
Bunbury, WA
11.2017
Diploma of Professional Counselling - Counselling
Australian Institute of Professional Counselling
Sydney
01.2007
Skills
Skilled at engaging with people
Strong organisational skills
Able to engage with a range of stakeholders
Able to think outside the box
Professional Development
Safe & Together – Core Training, 11/2023
Fundamentals of Clinical Supervision, 08/2021
Reflective Practice Supervision Training, 11/2020
Rise Up Supervision Model, 02/2019
References
Can be provided at interview.
Timeline
Practice Manager
Relationships Australia Canberra Region
07.2020 - 08.2023
Counsellor Therapeutic Services Program
Relationships Australia Canberra Region
02.2019 - 04.2024
Family Violence Practitioner, Group Facilitator
Domestic Violence Crisis Service
10.2017 - 01.2019
Family and Domestic Violence Resource Worker
Waratah WA
03.2016 - 10.2017
Mums and Dads Forever Program (Casual Position)
Anglicare WA
01.2014 - 10.2017
Administration
South West Women’s Health Centre - WA
01.2013 - 03.2016
Probation and Parole Officer
Corrective Services NSW
02.2008 - 09.2011
Senior Administration
Relationships Australia Canberra and Region Inc.
03.2005 - 02.2008
Graduate Certificate Play and Art Therapy - Play And Art Therapy
Sydney Centre For Creative Change
Bachelor of Science - Social Work
Edith Cowan University
Diploma of Professional Counselling - Counselling
Australian Institute of Professional Counselling
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