Summary
Overview
Work History
Education
Skills
Accomplishments
can multitask/work as a Team and communicate well.
Languages
Timeline
Volunteer

Paula John

Lockyer

Summary

Competent Administration Officer with superior organizational, communication and problem-solving abilities. Knowledgeable about managing files and schedules and eager to help Administration organization improve operations.


Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.

Overview

8
8
years of professional experience

Work History

Sr.Flight Administration Officer - Admin

HEVILIFT Aviation LImited
03.2016 - 09.2023
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Aided colleagues, managers, and customers through regular communication and assistance.
  • Managed team petty cash, purchase orders and account transactions.
  • Contributed to team goal-achievement by collaborating with staff to develop customer service improvement initiatives.
  • Managed company schedule to coordinate calendar and arrange travel.
  • Maintained personnel records and updated internal databases to support document management.
  • Entered and maintained departmental records in company database.
  • Computerized office activities, maintained customer communications, and tracked records through delivery.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Volunteered to help with special projects of varying degrees of complexity.

Administration Assistant

Lihir Gold Mine - Newcrews Mining
02.2019 - 06.2020
  • Booked airfare, hotel, and ground transportation to coordinate office travel.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Scheduled office meetings and client appointments for staff teams.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.

Education

Certificate in Executive Management - Administrati - Administration

Daltron Training Centre
Papua New Guinea - Port Moresby
05.2018

Bachelor of Arts - Philosophy And Gender Studies

University Of Papua New Guinea
Papua New Guinea - Port Moresby
04.2015

Skills

  • Administrative Support
  • File Management
  • Attention to detail
  • Organizational skills
  • Record keeping
  • Effective communication
  • Time management
  • Multitasking capabilities
  • New Hire Onboarding
  • Travel Coordination
  • Office Administration

Accomplishments

  • Achieved Employee of the Month in 2017 and 2022 through effectively helping with HR Administration in Visa processing of applicant & outstanding employee of the the year in assisting in multiple departments administration (travel coordination and Covid Approval)

can multitask/work as a Team and communicate well.

I can managed to multitasks many given task at hand and can be able to finish on a timely manner, through my experience working in an aviation Industry, many of the task are given in an instant to managed and get done once a schedule changes, and so this has given me more of a strong hold to multi task while communication at the same time to get the task done on time and accurately.

Languages

English
Full Professional

Timeline

Administration Assistant

Lihir Gold Mine - Newcrews Mining
02.2019 - 06.2020

Sr.Flight Administration Officer - Admin

HEVILIFT Aviation LImited
03.2016 - 09.2023

Certificate in Executive Management - Administrati - Administration

Daltron Training Centre

Bachelor of Arts - Philosophy And Gender Studies

University Of Papua New Guinea
Paula John