Paula Kernaghan
Penrith,NSW
Summary
My name is Paula and I am looking to further my career within the Aged Care Industry. I am currently working as a Non Clinical Home Support Assessor.I have worked in the Aged Care industry for 10.5 years. I have accomplished 5 years as a Grade 4 Aged and Disability Support Worker and have been in my current role as a Home Support assessor for 5.5 years. I am certified and currently using the IAT System, and I was involved in the IAT trial held in Adelaide. I am experienced in dealing with all types of personalities, Cultures and abilities. I am able to meet KPI'S, able to work independently and with a team environment. I enjoy being able to engage with older Australians and support them with being able to remain living independently in their own home. When doing Reablements, I enjoy seeing that many clients have achieved their goals that they have set. I have a current working with Children Check and Police Check. I am a kind, reliable and trustworthy worker, I am eager to learn more each and every day. I am willing to do any training that is required for the position.
Overview
30
30
years of professional experience
Work History
Non Clinical Home Support Assessor
Advanced Personnel Management
05.2019 - Current
- Evaluating needs, abilities and goals of older people to help them maintain their independence
- Matching Clients to appropriate Home Support Services, either directly or by providing referral codes
- Using a wellness and reablement approach to encourage Clients to continue to live independently
- Maintain and develop knowledge of regional Service Providers, Support Agencies, and the My Aged Care Website
- Meeting KPI'S
Carer / Client Transport
Wangary Aboriginal Home Care Service
01.2014 - 05.2019
- Transport disability and elderly clients to their various appointments and programs they attend every day
- Assist clients with their everyday shopping needs
- Provide personal and domestic care for clients
- Fill out log books
- Provide advocacy for clients
- I was also required to meet deadlines on a day to day basis
Customer Service Supervisor
Coles Cambridge Gardens
01.2009 - 01.2014
- Customer Service
- Cashier
- Security
- Staff supervision and training new staff
Front end Controller
Bunnings Warehouse North Penrith
09.2007 - 01.2009
- Customer Service
- Cashier
- Security
- Staff supervision and training new staff
- Tools for trade
- Cleaning
- Nightfill
- Trade desk
- Deliveries
- Dispatching and receiving of goods
- General purpose quotes
- 100% audit checks
- Hire shop
- Stocktake audit
Pick/Packer and Retail
Speedo Australia
06.2002 - 09.2002
- Process orders
- Computer invoicing
- Correctly consign freight
- Training new employees
- Conduct searches for misdirected freight
Customer Service Manager
Franklins /Woolworth's Emerton
01.1995 - 01.2002
- Customer Service
- Rostering
- Wage percentage
- Staff supervision
- Security
- Cashier
- Training new staff
- Staff counselling and discipline
Education
Certificate 1V - Ageing Support
TAFE NSW
NSW10.2018
Certificate 1V - Disability
TAFE NSW
NSW10.2018
Higher School Certificate -
Dunheved High School
01.1993
Skills
1 Ability to connect with different cultures, personalities and abilities
2 Able to work independently and within a team environment
3 Certified in using IAT
4 Perform at a high level of professionalism at all times
Hobbies and Interests
- Family
- Going to the gym
- Reading
- Being involved with my Community
Personal Information
Date of Birth: 01/05/76
Timeline
Non Clinical Home Support Assessor
Advanced Personnel Management
05.2019 - Current
Carer / Client Transport
Wangary Aboriginal Home Care Service
01.2014 - 05.2019
Customer Service Supervisor
Coles Cambridge Gardens
01.2009 - 01.2014
Front end Controller
Bunnings Warehouse North Penrith
09.2007 - 01.2009
Pick/Packer and Retail
Speedo Australia
06.2002 - 09.2002
Customer Service Manager
Franklins /Woolworth's Emerton
01.1995 - 01.2002
Certificate 1V - Ageing Support
TAFE NSW
Certificate 1V - Disability
TAFE NSW
Higher School Certificate -
Dunheved High School
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