Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

PAULA LOCKWOOD-BROWN

Case Manager
WESTMEADOWS

Summary

A seasoned Justice Caseworker with a deep understanding of clients facing complex challenges. Drawing on personal experiences, I am a passionate advocate for marginalized individuals, particularly those affected by trauma. My dedication lies in promoting community safety by collaborating with clients to foster positive decision-making that benefits both themselves and the community.

Overview

25
25
years of professional experience
3
3
years of post-secondary education

Work History

Acting Offender Management Supervisor

G4s Allied Universal
11.1999 - Current

- Support offenders with intellectual disabilities, acquired brain injuries and neurodivergent clients, providing complex case notes.

- Support and work with serious major offenders. This

includes violent offenders. Using violent assessment tools and

preparing assessment including parole reports and violent

intervention programs.

- Provide goal attainment and proficient case notes.

- Liaise with stakeholders and agencies to link offender to programs

and treatment. This includes Relink, Reconnect, Muslim Connect, Re-gen (Drug and Alcohol), Salvation Army and Asco.

- Resolve conflict between offenders.

- Resolve conflict between offenders and staff.

- Model pro-social behaviour.

- Assess the Offender’s Risk and Needs Level of Service.

- Challenge offender’s poor behaviours.

-Mentor staff on Offender Management Framework and case work.

- Offer assistance and instruction to staff in the Offender Management Framework, including diversity training.

Education

Certificate III in Correctional Practice -

Gordan Tafe/ G4S

Bachelor of Human Resources -

La Trobe University
02.1993 - 05.1996

First Aid -Provide Cardiopulmonary Resuscitation - undefined

Safety Corp

Operate Breathing Apparatus - undefined

Fire Awareness and Extinguisher

Diploma of Community Services -

Victoria University

Skills

Proficient in accurate and detailed case management notes

Skilled in the preparation of parole applications and understanding of parole report requirements

Proficient in generating behavioural analysis reports

Skilled in crisis intervention techniques

Experience in critical review case planning

Proficient in major offender reports

Knowledge of drug and alcohol, housing, re-connect and re-link referrals

Proficient in critical incident reports

Experience in intake notes

Knowledge of the Corrections Act 1986 and the Victorian Charter of Human Rights and Responsibilities Act 2006

Skilled in assessment, planning, and developing personalised plans

Extensive knowledge of the Offender Management Framework

Extensive knowledge of forensic care assessments, and interventions for offenders

Proficient in Microsoft Office, Excel, and Prisoner Information Management Systems (PIMS)

Training in the Offender Management Framework LS/RNR assessment tool

Trauma Based Response knowledge

Skilled in identifying and interpreting indicators of deceptive behaviour

Strong negotiation skills and sound judgment

Able to work autonomously

Outstanding ability to effectively solve problems and achieve desired results and outcomes

Excellent understanding of team dynamics and team building

Knowledge of adult learning principles

Proficient in providing guidance and instruction to employees within the Offender Management Framework

References

  • Mark Kwas- Port Phillip Acting Manager
  • Anne Mangan- Port Phillip Supervisor
  • Stevie Bruce-Port Phillip Supervisor

Timeline

Acting Offender Management Supervisor

G4s Allied Universal
11.1999 - Current

Bachelor of Human Resources -

La Trobe University
02.1993 - 05.1996

Certificate III in Correctional Practice -

Gordan Tafe/ G4S

First Aid -Provide Cardiopulmonary Resuscitation - undefined

Safety Corp

Operate Breathing Apparatus - undefined

Fire Awareness and Extinguisher

Diploma of Community Services -

Victoria University
PAULA LOCKWOOD-BROWNCase Manager