Summary
Overview
Work History
Education
Skills
Languages
key strengths skills
interests
references
work history
Timeline
Generic

Paula Mam

Cranbourne,VIC

Summary

Courteous Store Team Member delivers fast, friendly customer service to positively impact customer satisfaction, store profitability and organization's mission. Executes multiple tasks with superior organizational skills and detail orientation. Available to work flexible schedules, nights, weekends and holidays based on business needs.

Overview

2
2
years of professional experience

Work History

Store Team Member

Alisa Muth
06.2023 - Current
  • Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
  • Enhanced store efficiency through diligent inventory management and accurate stock replenishment.
  • Boosted sales with effective product recommendations based on customer needs and preferences.
  • Maintained a clean and organized store environment, ensuring optimal shopping experience for customers.

Liquor Store Stocker

Anthony Tran
12.2022 - 12.2023
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
  • Expedited product replenishment by efficiently unloading delivery trucks and sorting merchandise.
  • Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
  • Improved customer satisfaction by promptly locating items and providing product information.

Bakery Cashier

Darrika Po
01.2022 - 03.2023
  • Enhanced customer satisfaction by providing efficient and friendly service at the bakery cashier counter.
  • Boosted sales through suggestive selling of bakery products and promoting daily specials.
  • Maintained a clean, organized, and well-stocked cashier area to ensure smooth operations.
  • Processed cash, credit card, and gift card transactions accurately and efficiently for seamless customer experience.
  • Handled customer inquiries, complaints, and special requests professionally and effectively.

Education

Studying Year 12 -

Cranbourne Secondary College

Skills

  • Cash Handling Accuracy
  • Product Demonstration
  • Merchandise Display
  • Workplace Safety
  • Customer service excellence
  • Cleanliness and hygiene

Languages

English
Cambodian

key strengths skills

  • Punctual and reliable
  • Good attention to detail
  • Easy to cooperate with
  • Learning agility / quick learner
  • Works well under circumstances (independently or collaboratively)
  • Organized
  • Numerical skills(cash handling)
  • Eftpos/card usage
  • Deliver fantastic customer experiences and have genuine conversations

interests

  • Cleaning
  • Cooking
  • Gym
  • Creative writing
  • Photography
  • Beauty
  • Dancing
  • Baking

references

  • Darrika Po, Coworker, +61 435 888 862
  • Satya Po, Coworker, +61 448 881 558
  • Anthony Tran, Coworker, +61478803203

work history

  • Liquor store stocker
  • Bakery Cafe
  • Cashier
  • Wendy's Milkbar


Timeline

Store Team Member

Alisa Muth
06.2023 - Current

Liquor Store Stocker

Anthony Tran
12.2022 - 12.2023

Bakery Cashier

Darrika Po
01.2022 - 03.2023

Studying Year 12 -

Cranbourne Secondary College

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Paula Mam