- Rock Climbing
- Music
- Outdoor Recreation
- fishing
- camping
- DIY home renovations
- Most of all I love spending time with my family and my beautiful 3 fur babies
- Gardening
Paula McNamara
Newcastle,NSW
Summary
Dynamic entrepreneur and service professional with a proven track record in homecare, cleaning, and retail management, notably with my own business and Kidz Clothing Outlet. Demonstrates exceptional attention to detail and strong work ethic, enhancing client satisfaction and streamlining operations. Skilled in multitasking, client relationship building, and problem-solving, ensuring high-quality service delivery across diverse settings.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Homecare &cleaning Services
I Have My Own Business
01.2015 - Current
- I provide in-house homecare and cleaning services for the elderly and people that busy working and need that extra hand.
- Clean and sterilise all surfaces at Dewar Orthopaedic’s surgery weekly.
- Maintained a safe and healthy work environment with regular equipment maintenance and proper use of cleaning chemicals.
- Demonstrated adaptability, handling various types of properties, including residential homes, offices, and commercial spaces.
- Received positive feedback from clients for exceptional attention to detail in cleaning tasks.
- Developed customized cleaning plans tailored specifically to each client''s unique needs.
- Proactively identified potential issues in properties that required special attention or additional services.
- Supported the maintenance of a clean environment for patients by changing linens, making beds, and disposing of waste properly.
- Vacuumed and steam cleaned interior floors carpet and seating.
- Cared for patients by changing bed linens, washing and ironing laundry and cleaning premises.
- Maintained accurate documentation of completed jobs, facilitating streamlined invoicing and record-keeping practices.
Sales Assistant,manager
Kidz Clothing Outlet
10.2004 - 01.2010
- Managed the store including opening and closing,stock ordering,receiving and unpacking orders in a timely fashion.
- Pricing stock,redressing windows and keeping the store in stock and processing customers special orders.
- cleaning the store daily.
Waitress
Speers Point RSL
11.2006 - 12.2009
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Demonstrated flexibility in handling various tasks such as cooking, cleaning, and cashier duties during busy periods.
Nightfill
Coles Supermarket
10.2004 - 07.2006
- Assisted in restocking shelves and merchandise displays, ensuring product availability throughout the night.
Carpet Installer
Harvey Norman,Borsche Carpets,Carpet City
01.1999 - 05.2003
- Enhanced customer satisfaction by providing high-quality carpet installation services.
- Removed existing flooring materials and prepared area for installation of new products.
- Exceeded customer expectations through meticulous attention to detail during carpet fitting and seaming processes.
Owner Manager
Bayside Cottage Garden
09.1997 - 12.1999
- Managed day to day business operations.
- Utilized floral design techniques to craft unique floral arrangements.
- Ensured store cleanliness and visual appeal by regularly maintaining displays, workspaces, and retail areas.
- Quoted, generated, and processed customer orders to meet specifications and various occasions.
- Worked with customers to determine type of arrangement desired, occasion, and date, time and location for each arrangement needed.
- Conducted inventory and managed purchasing processes and replenishment activities to keep products stocked.
- Maintained bookkeeping, databases and records.
Skills
- Attention to detail
- Strong work ethic
- Listening skills
- Multitasking and organization
- Product knowledge
- Client relationship building
- Friendly, positive attitude
- Problem-solving
- Calm under pressure
- Flexible and adaptable
- Experience with challenging behaviour ,sensory issues and anxiety triggers and overload in social outings
Certification
First aid certificate
Interests
Timeline
Homecare &cleaning Services
I Have My Own Business
01.2015 - Current
Waitress
Speers Point RSL
11.2006 - 12.2009
Sales Assistant,manager
Kidz Clothing Outlet
10.2004 - 01.2010
Nightfill
Coles Supermarket
10.2004 - 07.2006
Carpet Installer
Harvey Norman,Borsche Carpets,Carpet City
01.1999 - 05.2003
Owner Manager
Bayside Cottage Garden
09.1997 - 12.1999
First aid certificate
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