Paula Montgomery

• Managed high-volume caseloads, ensuring timely completion of tasks and effective communication with clients.
• Collaborated with interdisciplinary teams to provide comprehensive support services for clients, improving outcomes across multiple domains.
• Maintained detailed documentation of client interactions and progress toward goals, providing a clear record of care provided.
• Ensured compliance with regulatory guidelines by diligently monitoring case documentation and maintaining accurate records for audit purposes.
• Implement new plans in accordance with NDIS
• Coordinate supports required for participant goals
• Assess clinician reports
• Manage participants budgets
• Maintain accurate, descriptive case notes
• Complete plan review reports and meeting
• Initiate and complete change of situation applications
• Facilitate supports with mainstream
• Support participants with Psychosocial disabilities
• Meet KPI goals weekly, ensure team of 13 Support Coordinators meet monthly KPIs
• Arrange and host stakeholder meetings
• Support families and participants with understanding the plan and supports
• Fostered partnerships with local service providers to enhance resource networks available to clients in need of specialized assistance or referrals.
• Enhanced team efficiency through facilitating regular meetings, sharing updates, and discussing strategies for improved service delivery.
• Provided ongoing training to staff members on best practices in care coordination, promoting professional development and fostering a knowledgeable workforce.

• Promoted a person-centered approach to service provision, empowering individuals to make informed decisions about their lives.
• Championed inclusion initiatives within communities by raising awareness about accessibility issues faced by people with disabilities.
• Improved overall quality of life for individuals through personalized goal-setting processes that catered to their unique abilities.
• Developed strong partnerships with community organizations for improved service delivery and collaboration.

• Assisting Family and community to access the NDIS

• Working alongside participants including those with complex needs to develop NDIS

support plans, promoting independence and empowerment.

• Supporting Participants through the NDIS transition including Preplanning, Plan

Building, Plan Alignment meetings, Implementation of the NDIS plan and Providing linkages to community and mainstream support

• Record detailed interaction and completed planning and implementation tools using the NDIA IT systems, managed workflow trackers, completing risk assessments.

• Regularly promote access to NDIS through pop up stall and Information sessions.

• Follow communication procedures, NDIS guidelines and policies

• Mentored new staff members on best practices in Local Area Coordination while fostering a supportive work environment.
• Implemented tailored support plans for individuals, addressing their specific needs and goals.
• Established positive working relationships with families, carers, and other support networks to ensure holistic care provision.
• Managed caseloads effectively, ensuring timely follow-ups and accurate documentation of progress.
• Maintained up-to-date knowledge of relevant legislation, policies, and best practices in the field of disability services.

• Monitored student progress and adjusted instruction accordingly to maximize academic achievement.
• Maintained detailed records of student progress, attendance, behaviors, and IEP goals for effective communication with all stakeholders involved in the educational process.
• Improved student behavior and engagement in the classroom through consistent enforcement of rules and positive reinforcement strategies.
• Utilized assistive technology tools to help students access curriculum materials more effectively.
• Assisted students with physical disabilities, ensuring their safety and comfort during daily activities.
• Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
• Enhanced student understanding by adapting instructional techniques to meet individual needs and learning styles.
• Monitored student classroom and outdoors activities to promote student safety.

• Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
• Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
• Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
• Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
• Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
• Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
• Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.