Paula Morton
Boomi,NSW
Summary
Dynamic Manager with a proven track record at Pioneer Hotel, excelling in team leadership and complex problem-solving. Spearheaded initiatives that significantly enhanced customer satisfaction and safety, achieving key departmental goals. Expert in streamlining workflows and mentoring teams for peak performance, demonstrating exceptional time management and communication skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Manager
Pioneer Hotel
Boomi N.S.W
01.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Improved safety procedures to create safe working conditions for workers.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Improved marketing to attract new customers and promote business.
- Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Good Judgment
- Goal Setting
Timeline
Manager
Pioneer Hotel
01.2023 - Current