Paula Niemann
Bondi Beach,Australia
Summary
Final-year Marketing Student with a strong foundation in customer service and support gained at FINN Auto. Demonstrated adaptability and problem-solving skills across marketing and administrative roles. Achieved notable improvements in social media engagement and community management while being part of the L&A Social Team. Passionate and fast-learning. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Marketing Internship
L&A Social
Surry Hills, Australia
01.2023 - 04.2024
- Internship over 3 months in Marketing Agency
- Social Media Marketing Research & Assistance to team
- Community Management & Growth Assistance
- Generally shadowing the L&A team to learn about social media marketing
Customer Service Specialist
FINN Auto
Munich, Germany
12.2021 - 05.2022
- Telephone inquiries + complaints
- Updated database
- Addressed customers courteously using suitable methods + problem-solving skills
Disability Support Worker
Joana Bergman
Potts Point, Australia
04.2021 - 09.2021
- Took care and educated disabled child in family home
- Planned outdoor activities
- School Pick-up
Restaurant Waitress
Little Jean
Double Bay, Australia
01.2021 - 06.2021
- Processed credit card and cash payments
- Prioritised multiple tasks in dynamic environment and stayed calm + composed
Au Pair
Andrew Taylor
Balmain East, Australia
03.2020 - 11.2020
- Supervised children
- Organization of activities to enhance children's physical and emotional well-being
- Household management
Event Assistant
Schwengels Horse Events
Hannover, Germany
10.2019 - 02.2020
- Organized furniture and equipment
- Navigated and performed throughout large crowds
Administrative Assistant
EDEKA Roethemeier
Minden, Germany
10.2019 - 02.2020
- Maintained schedules and calendars
- Coordinated travel arrangements for management team
Manager's Assistant
Beach Bar 12
Minden, Germany
07.2018 - 10.2019
- Coordinated employee schedules
- Resolved customer complaints
- Tracked store inventories
Design Agency Internship
Future + You
Petershagen, Germany
05.2017 - 06.2018
- Design-Thinking Process
- Trend-Research
- Modified designs according to client feedback
Education
Bachelor of Science - Marketing
RWU Weingarten
Ravensburg12.2024
Bachelor of Marketing -
IU Hochschule
12.2024
Diploma - Entrepreneurship and Innovation
Laneway Education
Sydney01.2022
High School Diploma -
Verbundschule Hille
Hille07.2019
Skills
- Data Entry & Maintenance
- Cash Register Operations
- Customer Service & Assistance
- Problem-Solving
- Adaptability
- Teamwork
- Reliability
Certification
- Makers of Tomorrow, Educational course for Start-up's, 03/01/23
- First Aid, Specification in FA for infants & children
Timeline
Marketing Internship
L&A Social
01.2023 - 04.2024
Customer Service Specialist
FINN Auto
12.2021 - 05.2022
Disability Support Worker
Joana Bergman
04.2021 - 09.2021
Restaurant Waitress
Little Jean
01.2021 - 06.2021
Au Pair
Andrew Taylor
03.2020 - 11.2020
Event Assistant
Schwengels Horse Events
10.2019 - 02.2020
Administrative Assistant
EDEKA Roethemeier
10.2019 - 02.2020
Manager's Assistant
Beach Bar 12
07.2018 - 10.2019
Design Agency Internship
Future + You
05.2017 - 06.2018
Bachelor of Science - Marketing
RWU Weingarten
Bachelor of Marketing -
IU Hochschule
Diploma - Entrepreneurship and Innovation
Laneway Education
High School Diploma -
Verbundschule Hille
Similar Profiles
Vyas MorlaVyas Morla
Senior Fellow at AP Social Welfare Residential Educational Institutions Society, Dept. of Social WelfareSenior Fellow at AP Social Welfare Residential Educational Institutions Society, Dept. of Social Welfare
Astrid M. Cruz DiazAstrid M. Cruz Diaz
Doctor's Center Hospital Carolina at SOCIAL WORKER, SED Centre of Social ServiceDoctor's Center Hospital Carolina at SOCIAL WORKER, SED Centre of Social Service
Thummini Navamalika De SeramThummini Navamalika De Seram
Assistant Lecturer at School of Social Work, National Institute of Social DevelopmentAssistant Lecturer at School of Social Work, National Institute of Social Development