Paula Ratsakas

• Established trusting client relationships with key decision-makers within customer's organization to promote growth and retention.
• Negotiated contracts and closed sales with new and existing clients
• Drove new business development through target marketing, prospecting, qualifying leads, building relationships and executing strategic sales.
• Identified customer's value proposition by gaining understanding of goals, objectives and processes.
• Collaborated with sales and marketing departments to support business objectives and client acquisition.
• Used targeted questioning strategies to discover insight on prospect needs and requirements.
• Upsold special packages while preparing quotes for potential clients.
• Recorded and maintained sales prospect and sales data within customer relationship management system.

Key Achievements:

• Organized and oversaw solid business portfolio bringing in 50% of revenue objective in 5 years.
• Leveraged effective target marketing strategies to produce consistent monthly income of $10,000 per week.
• Reduced digital marketing costs per visit by 12% through improved strategies.

• Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
• Determined needs, delivered solutions and overcame objections through consultative selling skills.
• Identified new business opportunities through target marketing, cold calling, networking, and prospective database leads.
• Built and cultivated long-term quality relationships with clients by addressing needs and providing superior customer service.
• Prospected to increase sales lead pipeline and and converted leads into new customers.
• Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
• Used CRM software to maintain detailed contact logs and account records.

Key Achievements:

• Maximized sales through effective client relationship development, resulting in consistent ranking in top 5% of team.
• Maintained high levels of product knowledge and solutions to covert casual shoppers into customers and increase sales by 40%.
• Achieved 25% of goal through suggestive selling and upselling.

• Represented company professionally in situations, working through challenging phone calls and cultivating positive interactions by remaining calm and poised.
• Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
• Set up appointments with interested customers according to schedule availability.
• Contacted businesses via cold or warm calling to offer services relevant to industries or niches.
• Provided information about available products and services, membership details, and purchase advantages.

Key Achievements:

• Generated minimum of 8 new leads each day
• Made 80 cold calls per day resulting in client base growth by 30%.
• Attained 25 set appointments in sales targets on weekly basis.