Paula Ridding

*Clinical management of complex care patients using policies and processes to ensure best practice.

* Communicate and collaborate with clinical partners and health acre providers to build and establish effective relationships.

* Engage with key stake holders to achieve and maintaining agreed KPI outcomes including decreasing length of stay and decreasing preventable readmissions.

Initiation of new processes and procedures to improve efficiencies, , improve patient outcomes, VMO satisfaction and streamline referral processes.

* Clear concise communication skills to promote continuity, consistency, efficiency of confidential information both internally and externally.

*Patient and family advocacy in the discharge planning process ensuring hospitality, compassion and justice are constantly maintained.

*Community liaison between Internal and external participants in healthcare. Ensuring Justice and respectfulness in the transition from hospital to the community setting.

*Comprehensive Case Management using best practice to engage with patient's, families and the comprehensive care team to identify at risk patients.

• Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
• Administered medications via oral, IV, and intramuscular injections and monitored responses.
• Performed routine wound care and dressing changes on schedule.
• Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
• Formulation and production of ward Roster ensuring appropriate skill mix whilst achieving set KPI targets.

* Effective communication and collaboration with Patient Flow Coordinator to ensure appropriate staffing to achieve KPI targets.

*Formulation and production of Permanent Casual pool roster to ensure hospital staffing skill mix ensures patient Safety.

*Communication and collaboration with clinical partners and health care providers to build and establish effective relationships.

Prioritisation of clinical risk associated with staff shift vacancies.

• Contributed to a higher standard of care through ongoing professional development in emergency medicine and critical care nursing.
• Delivered compassionate care to patients and families throughout the transport process, fostering trust and rapport.
• Managed complex medical equipment specific to transport nursing, ensuring proper function during patient transfers.
• Contributed to the establishment of best practice guidelines in transport nursing through ongoing research, collaboration, and practical application.
• Established Transport Nurse role in accordance with SJOG policies and procedures.
• Engagement with Key stakeholders to achieve and maintain agreed KPI targets including patient safety, staff satisfaction, increased productivity, reduced adverse reactions and need for escalation of care.
• Facilitated the safe and timely transfer Patients from PACU to Ward increasing safety in the PACU and ward settings.
• Ability to work Autonomously and as Part of the Comprehensive PCU and ward teams.
• Efficient and Effective Analysis and problem solving skills.
• Comprehensive decision making skills that are supported by SJOG policies and procedures to ensure patient safety and satisfaction.