Paula Saenz
Sydney,NSW
Summary
Enthusiastic and reliable professional takes pride in
providing excellent customer service and creating
memorable experiences. Skilling in anticipating customer needs, always attentive, addressing complaints and resolving issues in timely manner.
I am seeking a casual or full/part time position. I am
available immediately.
WORK AND HOLIDAY VISA (FEB 2026).
Overview
5
5
years of professional experience
Work History
Housekeeper
Hotel San Sebastian
10.2024 - 01.2025
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Cashier
BM Supermarket
04.2023 - 10.2023
- Worked flexible schedule and extra shifts to meet business needs.
- Processed cash, credit, and debit transactions accurately and efficiently.
- Managed refunds, exchanges, and discounts following store policies.
Retail Sales Assistant
Las Rozas Market
02.2022 - 03.2023
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Detect needs, advise and sell products and services to customers who come to the store
- Stock and order control, reception, classification and
replenishment of merchandise
Event Hospitality Staff
Adecco
08.2021 - 01.2022
- Provide exceptional tray service (canapés and
drinks) for various events - Approach, converse and interact with customers
- Provide general care and assistance
Bartender
Pub La Latina
06.2020 - 07.2021
- Kept bar presentable and well-stocked to meet customer needs
- Served high customer volumes during special
events and weekends - Preparing opening and closing duties, preparing
cash drawers and taking inventory.
Education
Master's Degree: Foreing Trade Management
International University of La Rioja
Madrid10-2024
Bachelor’s Degree: Business Administration
Autonoma University of Madrid
Madrid06-2021
Skills
- Teamwork
- Customer assistance
- Punctuality
- Team player attitude
- Patience and empathy
Languages
Spanish
Native or Bilingual
English
Professional Working
French
Elementary
Timeline
Housekeeper
Hotel San Sebastian
10.2024 - 01.2025
Cashier
BM Supermarket
04.2023 - 10.2023
Retail Sales Assistant
Las Rozas Market
02.2022 - 03.2023
Event Hospitality Staff
Adecco
08.2021 - 01.2022
Bartender
Pub La Latina
06.2020 - 07.2021
Master's Degree: Foreing Trade Management
International University of La Rioja
Bachelor’s Degree: Business Administration
Autonoma University of Madrid
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