PAULA STOTT

Work History

PLANOGRAM MERCHANDISER

CROSSMARK

Adelaide , SA

11.2021 - 03.2024

Managing and executing all types of planograms, refits and general layout changeovers, Promotional activations and Off-location displays.
Auditing and stocktaking, General merchandising.
Regular heavy lifting.
Coordinated special events or promotions within the store environment, creating excitement around featured products or limited-time offers.
Boosted sales by implementing effective merchandising strategies and visually appealing displays.
Collaborated with store managers to devise store layouts and establish aesthetic appeal.
Comprehensive digital reporting.

BULK FOODS MERCHANDISER

PROLIFE FOODS

Blackwood , SA

09.2019 - 05.2020

Develop and implement merchandising plans, Marketing and promotion of foods by means of store displays and planograms within the Coles store.
Use visual techniques to attract customers, Daily rotation and replenishment of stock, Removal of any expired or damaged products and recording of any wastage, Cleaning and sanitizing of food bins, gravities, and display to an exceptionally high standard.
Facilitated clear communication between store associates and corporate teams regarding merchandising goals, expectations, and feedback on execution quality.
Contributed to a safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.
Analyzed sales data to identify underperforming products or categories requiring targeted merchandising efforts for improved performance.
Trained new team members in merchandising best practices, ensuring a cohesive approach across the stores.
Optimized inventory turnover by closely monitoring sell-through rates and adjusting replenishment orders accordingly.
Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
Conducted regular store audits to verify compliance with company policies.
Created visual displays to highlight new and featured products.
Investigated current trends and innovative techniques to create unique displays.
Promoted seasonal products and trends to move stock and prepare for incoming inventory.
Collaborated with store managers to determine best placement for merchandise displays.

HOUSKEEPING MANAGER

PET LET HOLIDAY HOMES

Encounter Bay, SA

10.2015 - 04.2018

Developed comprehensive standard operating procedures to guide the housekeeping team in delivering consistent service quality.
Led the implementation of environmentally friendly practices within the department, reducing water consumption and chemical usage.
Reduced staff turnover by providing ongoing training, support, and mentorship to team members.
Established strong relationships with vendors to negotiate favorable pricing on linens, amenities, and cleaning products.
Significantly improved overall cleanliness and comfort scores with thorough inspections and prompt corrective actions as needed.
Managed inventory levels effectively, ensuring adequate supplies for daily operations while minimizing waste and costs.
Conducted regular performance evaluations for housekeeping staff, identifying areas for improvement and providing constructive feedback for professional development.
Investigated customer complaints promptly, seeking timely resolutions to maintain positive guest experiences throughout their stay at the holiday homes.
Trained and mentored all new personnel to maximize quality of service and performance.
Placed orders for housekeeping supplies and guest toiletries.
Communicated repair needs to maintenance staff.
Managed staff of 12 housekeepers.

MERCHANDISER

OMNA RETAIL SERVICES

Adelaide , SA

09.2011 - 12.2012

Communicated and coordinated execution of planograms and appealing merchandise displays with store management.
Placed prices and descriptive signage to enhance displays and promote items.
Coordinated special events or promotions within the store environment.
Detailed digital reporting.

Summary

Overview

Work History

PLANOGRAM MERCHANDISER

BULK FOODS MERCHANDISER

HOUSKEEPING MANAGER

MERCHANDISER

Education

CERTIFICATE III IN BUSINESS ADMINISTRATION -

INTRODUCTION TO NUTRITIONAL SCIENCE -

GRADUATED YEAR 12 -

Skills

Other Experience

References

Timeline

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