Paula Truckle
Doreen,VIC
Summary
I am a Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. Am extremely punctual and reliable, honest and hard working.
Overview
25
25
years of professional experience
Work History
Office Assistant
Uprise Rigging Pty Ltd
Doreen, VIC
09.2022 - Current
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Invoicing
Salon Owner/Operator
Nails On Knox
Double Bay, NSW
03.1999 - 06.2021
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Learned and remained updated on statutory requirements and regulations.
- Consulted with customers to assess needs and propose optimal solutions.
- Provided financial management through preparation of bank deposits and settlement of sales, returns, and transaction reports.
- Trained and motivated employees to perform daily business functions.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Interacted well with customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Trained new employees on proper protocols and customer service standards.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
No Degree - School Certificate
Domremy Ladies College
12.1981
Skills
- Scheduling
- Business Writing
- Customer Service
- Invoice Processing
- Clerical Support
- Bookkeeping
- Administrative Support
- Data Entry
- Payment Processing
- Office Management
- Front Office Management
- Valid Driver's License
- Strong Problem Solver
Timeline
Office Assistant
Uprise Rigging Pty Ltd
09.2022 - Current
Salon Owner/Operator
Nails On Knox
03.1999 - 06.2021
No Degree - School Certificate
Domremy Ladies College