Paula Truckle
Doreen,VIC
Summary
I am a Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. Am extremely punctual and reliable, honest and hard working.
Overview
25
25
years of professional experience
Work History
Office Assistant
Uprise Rigging Pty Ltd
09.2022 - Current
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Invoicing
Salon Owner/Operator
Nails On Knox
03.1999 - 06.2021
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Learned and remained updated on statutory requirements and regulations.
- Consulted with customers to assess needs and propose optimal solutions.
- Provided financial management through preparation of bank deposits and settlement of sales, returns, and transaction reports.
- Trained and motivated employees to perform daily business functions.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Interacted well with customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Trained new employees on proper protocols and customer service standards.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
No Degree - School Certificate
Domremy Ladies College
12.1981
Skills
- Scheduling
- Business Writing
- Customer Service
- Invoice Processing
- Clerical Support
- Bookkeeping
- Administrative Support
- Data Entry
- Payment Processing
- Office Management
- Front Office Management
- Valid Driver's License
- Strong Problem Solver
Timeline
Office Assistant
Uprise Rigging Pty Ltd
09.2022 - Current
Salon Owner/Operator
Nails On Knox
03.1999 - 06.2021
No Degree - School Certificate
Domremy Ladies College
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