Summary
Overview
Work History
Skills
Qualifications And Licences
Timeline
Generic

Paula Walter

Burrum Heads,QLD

Summary

Versatile Administration Officer skilled in managing diverse tasks and competing priorities on daily basis. Practiced at driving improvements to quality, productivity and service, demonstrated over 20 years of experience.

Knowledgeable Administrative Manager uses operational experience to inform strategic guidance. Coordinates ideal organizational outcomes by analyzing existing processes and developing tangible system improvements. Driven problem solver handles multiple tasks and projects simultaneously.


Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

13
13
years of professional experience

Work History

Administration Officer

Sunshine Coast Council - Fleet Services
04.2018 - Current
  • Developed strong working relationships with colleagues, contributing to a positive work environment.
  • Aided colleagues, managers, and customers through regular communication and assistance.

Administration Officer

Sunshine Coast Council - Building and Plumbing Services
04.2018 - 01.2020
  • Maintained high levels of organization within the office space through regular supply inventory checks and proactive restocking efforts.
  • Delivered quality results under pressure by prioritizing tasks effectively during high-stress situations or tight deadlines.

Customer Service Manager

Pool Fab (Temp Contract)
08.2017 - 12.2017
  • Front of office management including meeting and greeting clients, showroom display presentation and stock level maintenance
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.
  • Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.

Covenant Administrator

Pelican Waters Heart Pty Ltd
09.2015 - 07.2017
  • Assess building plans to ensure homes built within Pelican Waters adhere to developer covenants, Plan of Development as well as Sunshine Coast Planning Scheme

Administration Manager

AMEC Foster Wheeler - United Kingdom (Fadhili Project)
09.2013 - 08.2015
  • Client management including preparation of United Kingdom visa applications, organisation of bank account appointments, arranging rental accommodation and vehicles

Administration Assistant/Document Control

Woodside Energy Limited (Pluto LNG)
09.2011 - 08.2013
  • Document control – recording, filing, and transmitting project engineering drawings and archiving of project close out documentation
  • Executed record filing system to improve document organization and management.
  • Reduced administrative workload for supervisors, managing calendar appointments and coordinating meeting logistics.

Skills

  • Administrative Support
  • Office Management
  • Customer Relations
  • Payroll and budgeting
  • Documentation and control
  • File Maintenance
  • Calendar Management
  • Database Administration
  • Reporting skills
  • Schedule Management
  • Budget Adherence
  • Regulatory Compliance

Qualifications And Licences

  • Certificate III in Business Administration
  • Commissioner for Declarations (Cdec)
  • Current “C” Class Driver’s Licence

Timeline

Administration Officer

Sunshine Coast Council - Fleet Services
04.2018 - Current

Administration Officer

Sunshine Coast Council - Building and Plumbing Services
04.2018 - 01.2020

Customer Service Manager

Pool Fab (Temp Contract)
08.2017 - 12.2017

Covenant Administrator

Pelican Waters Heart Pty Ltd
09.2015 - 07.2017

Administration Manager

AMEC Foster Wheeler - United Kingdom (Fadhili Project)
09.2013 - 08.2015

Administration Assistant/Document Control

Woodside Energy Limited (Pluto LNG)
09.2011 - 08.2013

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Paula Walter