Summary
Overview
Work History
Education
Skills
Professional Referees
Timeline
Generic

Paula Andrea Garcia Gonzalez

Ultimo,NSW

Summary

Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through years of performance in the electronic engineering, customer service and medical areas. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths. Genuinely enthusiastic for swimming and highly effective in motivating and inspiring students of every age with valid certificates: CPR, Austswim and WWC.

Overview

4
4
years of professional experience

Work History

Medical Receiptionist/ Finance Controller Officer

Sydney Skin and Vein Clinic (Part-Time)
07.2023 - 07.2024

Reception:

  • Provided exceptional organizational skills and customer service to patients and offered administrative support to the medical team.
  • Undertook general administrative tasks such as answering phone calls, inputting patient information in "HealthTrack", managing incoming and outgoing mail, as well as scanning and filing.
  • Took and receipt payments and refunds. Processed and fix Medicare online claims.
  • Liaised with doctors, hospitals and other medical practices. Requested and organized patient pathology results and documentation by doctor's request.

Finance Controller Officer

  • Provided treasury and cash management by overseeing reconciliation of banking activity and daily finance summary.
  • Used "HealthTrack" to prepare internal audit documentation and financial reports to assist management in operational planning and key decision making.
  • Managed outstanding balance amounts by evaluating reports and determining collection statuses.

Swimming Instructor

Jump Swimming School (Casual)
07.2024 - Current


  • Enthusiastically teaching swimming skills and water safety in the water for all students, children and/or adults.
  • Instructing students on proper swimming techniques, including strokes, breathing techniques, and water safety skills.
  • Communicating with students and their parents/guardians to provide progress updates and address any concerns or questions.
  • Team player.

Swimming Instructor

Olympic Park Aquatic Center (Casual)
06.2023 - Current

Swimming Instructor.

Swimming Instructor

Shelly Swimming School (Casual)
08.2022 - 06.2023

Swimming Instructor.

Customer Service Consultant

Columbi Office SAS (Full Time)
05.2021 - 08.2022
  • Coordinate healthcare services.
  • Inbound and outbound calls.
  • Redact emails.
  • Daily/weekly reports.
  • Organizational skills.

Operative Coordinator

Datatrack De Colombia SAS/ Datagas SAS (Full Time)
07.2020 - 05.2021
  • Coordinate GPS services, attend customers through phone calls, emails, face-to-face.
  • Organize meetings while providing administrative and technical support through a digital platform (website).
  • Problem solving, leadership, report writing.
  • Office user, multitasking administrative tasks such as filing, faxing and scanning documents.

Education

Graduate Certificate in IT

Kaplan Business School
Sydney, NSW

Diploma in Project Management (Finished)

Greystone College
Sydney, NSW

Bachelor of Science - Electronic Engineer

Corporacion Universidad De La Costa (CUC)
Colombia

High School Diploma -

Colegio Sagrado Corazon
Colombia

Skills

Languages:

  • English fluent - all skills professionally
  • Spanish native

Certifications:

  • Austswim
  • Valid CPR
  • Working with Children

Skills:

  • Energetic and perform activities with enthusiasm
  • High adaptability to change
  • Multitasking
  • Work independently and as a team
  • Organized and disciplined
  • Creative thinking

Professional Referees

  • Mary Joan Lumagas, Head Trainer, Shelly Swimming School, lumagasmj@gmail.com, 0492820912
  • Katherine Dekker, Admissions Coordinator, Sydney Skin and Veinc Clinic, 0466 273 599

Timeline

Swimming Instructor

Jump Swimming School (Casual)
07.2024 - Current

Medical Receiptionist/ Finance Controller Officer

Sydney Skin and Vein Clinic (Part-Time)
07.2023 - 07.2024

Swimming Instructor

Olympic Park Aquatic Center (Casual)
06.2023 - Current

Swimming Instructor

Shelly Swimming School (Casual)
08.2022 - 06.2023

Customer Service Consultant

Columbi Office SAS (Full Time)
05.2021 - 08.2022

Operative Coordinator

Datatrack De Colombia SAS/ Datagas SAS (Full Time)
07.2020 - 05.2021

Graduate Certificate in IT

Kaplan Business School

Diploma in Project Management (Finished)

Greystone College

Bachelor of Science - Electronic Engineer

Corporacion Universidad De La Costa (CUC)

High School Diploma -

Colegio Sagrado Corazon
Paula Andrea Garcia Gonzalez