Paula Lopes Marques
Sydney,NSW
Summary
Knowledgeable Cleaning/Housekeeping with solid background in customer service and supporting team-oriented environments. Proven ability to resolve customer issues efficiently and maintain high satisfaction levels. Demonstrated effective communication and problem-solving skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Inclusion Support
REDDAM HOUSE
2023.02 - 2024.05
- Assistance in the inclusion of autistic students and support in the classroom
Commercial Cleaner
F C Builders Cleans
2020.06 - 2022.01
- Performed comprehensive cleaning services for different industries and environments.
Bank Assistant
Itaú Unibanco
2014.06 - 2019.09
- At the Bank, I was able to go through all areas of customer service, such as telephone service, bank teller and immediate branch service
Education
Diploma - Community Services
Mercury College
Sydney, NSWBachelor Degree - Business and Administration
FMU
São Paulo07.2019
Skills
- Cleaning Experience
- Commercial Cleaning
- Residential Cleaning
- Childcare
- Support Worker
Certification
Working with Children Check, 01/23, 01/28
Timeline
Inclusion Support
REDDAM HOUSE
2023.02 - 2024.05
Commercial Cleaner
F C Builders Cleans
2020.06 - 2022.01
Bank Assistant
Itaú Unibanco
2014.06 - 2019.09
Bachelor Degree - Business and Administration
FMU
Diploma - Community Services
Mercury College