PAULIKA NICHOLLS
Oakford,Australia
Summary
Motivated Education Support graduate pursuing a Bachelor of Education in Early Childhood and Primary. Strong leadership and communication skills gained as a Shift Supervisor, complemented by hands-on classroom support experience. Passionate about fostering positive relationships with students to enhance their learning and wellbeing in school settings.
Overview
7
7
years of professional experience
Work History
Shift Supervisor
Subway Byford
Byford, Australia
01.2021 - Current
- Supervised daily store operations, leading team members to ensure efficient workflow and high service standards
- Trained and mentored new employees to enhance team performance and ensure adherence to company policies
- Handled customer enquiries and resolved complaints professionally, contributing to overall customer satisfaction and retention
- Provided exceptional customer service by assisting customers with inquiries and ensuring their needs were met
- Managed opening and closing procedures for the store, ensuring security and operational readiness
- Executed cash handling procedures, including processing transactions and balancing cash registers
- Work efficiently under pressure in a fast-paced environment
- Skills Developed: Leadership and supervision, Teamwork and collaboration, Staff training and mentoring, Communication skills, Problem solving and decision making, Time management, Organisation and responsibility
Education Support Work Placement
Mundijong Primary School
Mundijong, Australia
01.2024 - 12.2024
- Supported students individually and in small groups
- Supported students experiencing emotional distress, promoting resilience and coping strategies
- Fostered trust and rapport with students to enhance their learning experience.
- Cultivated a safe and supportive learning environment, fostering student well-being and academic success
- Oversaw classroom learning activities, ensuring engagement and adherence to lesson plans
- Assisted teachers with classroom activities
- Prepared classroom resources including printing and laminating
- Skills Developed: Classroom support, Student engagement, Behaviour support, Patience and empathy, Communication skills, Teamwork, Classroom organisation, Health and safety awareness
Education Support Work Placement
Byford Primary School
Byford, Australia
01.2024 - 12.2024
- Facilitated classroom activities that increased student engagement and participation
- Provided personalized support to students in both individual and small group settings
- Supported student wellbeing by addressing emotional needs and providing tailored assistance
- Collaborated with teaching staff to develop inclusive learning environments that fostered student participation
- Observed and responded to individual learning needs
- Assisted teachers with classroom preparation
- Skills Developed: One-on-one student support, Active listening and empathy, Classroom organisation, Adaptability and flexibility, Communication skills, Reliability and professionalism
Additional Work Placement
Elements Beauty Spa
01.2024 - 12.2024
- Cleaned and sanitised treatment rooms and equipment to ensure safe and hygienic environment for clients
- Followed hygiene and infection control procedures
- Maintained a clean and organised workplace
- Washed, dried and folded towels to maintain readiness for client use and uphold cleanliness standards
- Assisted with daily cleaning and preparation to support smooth operations and enhance overall service quality
- Developed attention to detail through daily cleaning tasks
Salon Assistant
Mundijong Hair
Mundijong, Australia
01.2020 - 12.2020
- Prepared workstations to ensure efficient service for each client
- Washed clients’ hair and rinsed colour treatments to enhance their salon experience
- Assisted staff with daily salon operations to maintain smooth workflow
- Answered phone calls and booked appointments
- Cleaned the salon and maintained hygiene standards
- Washed, dried, and folded towels to ensure cleanliness and readiness for client use
- Skills Developed: Customer service, Professional communication, Organisation and time management, Cleaning and hygiene practices, Booking system experience
Education
Bachelor of Education - Early Childhood and Primary
Murdoch University
07-2026
Certificate III -
School-Based Education Support
01-2024
Western Australian Certificate of Education - Year 12
Byford Secondary College
Skills
- Leadership
- Teamwork
- Classroom support and student supervision
- One-on-one and small group learning support
- Supporting student wellbeing and emotional regulation
- Behaviour support and positive reinforcement
- Classroom organisation and preparation
- Strong time management and organisational skills
- Health, safety and duty of care awareness
- Adaptable
- Reliable
- Professional
- Excellent verbal and non-verbal communication
- Active listening
- Patience
- Empathy
- Building positive relationships with students
Personal Information
Date of Birth: 28/12/2007
Additional Work Placement
Elements Beauty Spa, Cleaned and sanitised treatment rooms and equipment, Followed hygiene and infection control procedures, Maintained a clean and organised workplace, Washed, dried and folded towels, Assisted with daily cleaning and preparation, Attention to detail, Workplace hygiene and safety, Time management, Organisation, Reliability
Education Support Experience
- Mundijong Primary School, Completed as part of my Certificate III in School-Based Education Support., Assisted teachers with classroom activities, Supported students individually and in small groups, Prepared classroom resources including printing and laminating, Assisted students experiencing emotional distress, Built positive relationships with students, Supervised classroom learning activities, Maintained a safe and supportive learning environment, Classroom support, Student engagement, Behaviour support, Patience and empathy, Communication skills, Teamwork, Classroom organisation, Health and safety awareness
- Byford Primary School, Completed during the FlexiTrack Program., Supported classroom learning activities, Assisted students one-on-one and in small groups, Supported student wellbeing and emotional regulation, Assisted teachers with classroom preparation, Observed and responded to individual learning needs, Worked collaboratively with teaching staff, One-on-one student support, Active listening and empathy, Classroom organisation, Adaptability and flexibility, Communication skills, Reliability and professionalism
Timeline
Education Support Work Placement
Mundijong Primary School
01.2024 - 12.2024
Education Support Work Placement
Byford Primary School
01.2024 - 12.2024
Additional Work Placement
Elements Beauty Spa
01.2024 - 12.2024
Shift Supervisor
Subway Byford
01.2021 - Current
Salon Assistant
Mundijong Hair
01.2020 - 12.2020
Bachelor of Education - Early Childhood and Primary
Murdoch University
Certificate III -
School-Based Education Support
Western Australian Certificate of Education - Year 12
Byford Secondary College