Paulina Illanes

• Duties included
• Order stock overseas
• Photos and description of the products
• To put online
• Contact customers
• Packing and label the products
• Send it to its destination
• Follow reviews of customers satisfaction
• Preparing invoices
• Send invoices
• Book keeping
• Using Microsoft word
• Excel

+ Edit or add your own

Duties including
Preparing the team (workers) to they roster
Travel to comercial and domestic places
To give a quote
Send quotes and invoices to our customers
Order material for our business
Like chemical check our equipment that's
reliable to carrying our daily duties
Go back after works are completely to
make sure is well done and avoiding
complaints from our customers.
Book keeping
Using excel and Microsoft
Follow customers review for our services

Duties include

* Go to customers houses to measure they houses

* send the quotes

* send invoices when they accept to carrying out with the company works

* keeping books in order

* using excel and Microsoft

* order material to have it ready for the employees

+ Edit or add your own

• Maintained excellent attendance record, consistently arriving to work on time.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours; night, weekend, and holiday shifts.
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
• Maintained energy and enthusiasm in fast-paced environment.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Developed and maintained courteous and effective working relationships.
• Served customers and followed outlined steps of service.
• Identified issues, analyzed information and provided solutions to problems.
• Resolved problems, improved operations and provided exceptional service.
• Improved operations through consistent hard work and dedication.
• Exceeded goals through effective task prioritization and great work ethic.
• Participated in team-building activities to enhance working relationships.
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
• Used coordination and planning skills to achieve results according to schedule.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

• Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
• Trained and mentored all new personnel to maximize quality of service and performance.
• Worked with front desk to respond promptly to all guest requests.
• Increased employee performance through effective supervision and training.
• Completed schedules, shift reports and other business documentation.
• Evaluated employee performance and developed improvement plans.
• Drove improvements to workflow and room turnover with hands-on, proactive management style.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Implemented new cleaning processes and team strategies to reduce necessary man-hours by Number hours per week.
• Created and implemented training programs to enhance employee performance.

• Train housekeepers on cleaning and maintenance tasks
• Oversee staff on a daily basis
• Check rooms and common areas, including stairways and lounge areas, for cleanliness
• Schedule shifts and arrange for replacements in cases of absence
• Establish and educate staff on cleanliness, tidiness and hygiene standards
• Motivate team members and resolve any issues that occur on the job
• Respond to customer complaints and special requests
• Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves
• Participate in large cleaning projects as required
• Ensure compliance with safety and sanitation policies in all areas