Pauline Adasa
Sydney,NSW
Summary
Enthusiastic business student specialising in accounting and finance, with practical experience in customer service and administrative support. Recognized for being detail-oriented, adaptable, and a quick learner with a strong sense of responsibility. Skilled at balancing multiple priorities in fast-paced environments while maintaining a focus on accuracy and teamwork. Eager to contribute my growing expertise in finance and operations to a dynamic organization where I can learn, grow, and make a positive impact.
Overview
9
9
years of professional experience
Work History
OFFICE ADMINISTRATOR
Business Services Group
02.2024 - Current
- Delivered high-level administrative support to ensure seamless daily operations.
- Coordinated office events and maintained strong relationships with tenants and team members.
- Managed telephone inquiries and front office tasks with a focus on professionalism and efficiency.
- Enhanced organizational productivity through effective process improvement and collaboration.
Customer Service Associate / Cashier
ZARA
11.2021 - 01.2025
- Processed high-volume financial transactions with speed and accuracy, ensuring excellent customer satisfaction.
- Optimized administrative workflows, improving operational efficiency in a fast-paced retail environment.
- Maintained accurate inventory records and ensured product availability to meet customer demand.
- Resolved customer inquiries with a focus on delivering tailored solutions and enhancing the shopping experience.
- Worked flexible schedule and extra shifts to meet business needs.
Associate
Bunnings
10.2021 - 04.2022
- Supported the implementation of a new digital order management system, improving order processing accuracy.
- Conducted product research and restocking initiatives, resulting in better inventory control.
- Strengthened problem-solving abilities while adapting to evolving customer and business needs.
Waitstaff
Various Locations
01.2016 - 01.2020
- Delivered exceptional service in high-pressure hospitality environments, ensuring positive customer experiences.
- Coordinated table operations and managed point-of-sale transactions with accuracy and efficiency.
- Took the initiative to improve service processes and supported staff training efforts to boost team performance.
Education
Bachelor of Business - Accounting, Finance
University of Technology Sydney
Sydney07-2025
Skills
- Financial Analysis & Reporting: Strong foundational knowledge in accounting principles and finance-related tasks
- Customer Relationship Management: Proven ability to build and maintain positive client relationships
- Data Analysis & Business Intelligence: Experience with business analytics and reporting (beginner level)
- Attention to Detail & Accuracy: Ensures precision in financial transactions, reporting, and administrative tasks
- Adaptability & Multitasking: Thrives in fast-paced environments, managing multiple priorities without compromising quality
- Problem-Solving & Critical Thinking: Identifies challenges and develops practical, data-driven solutions
- Technical Proficiency: Proficient in Microsoft Office Suite (Word, Excel, Outlook) and familiar with MYOB (basic)
- Team Collaboration & Leadership: Strong interpersonal skills with experience leading initiatives and guiding teams
EXTRACURRICULAR ACTIVITIES & ACHIEVEMENTS
- Power Anchor – NSW Aeronautical Velocity Challenge 2016 (South Coast Regional Finals)
- IATE Power Anchor Flight Challenge, University of Wollongong (National & State Championships)
- Team Member – Formula One 2016 NSW State Final
- Recipient of Soul Badge and Soul Award 2024, University of Technology Sydney
Timeline
OFFICE ADMINISTRATOR
Business Services Group
02.2024 - Current
Customer Service Associate / Cashier
ZARA
11.2021 - 01.2025
Associate
Bunnings
10.2021 - 04.2022
Waitstaff
Various Locations
01.2016 - 01.2020
Bachelor of Business - Accounting, Finance
University of Technology Sydney
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