Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Pauline Boulos

Essendon,VIC

Summary

I am eager to secure a role that challenges me and allows me to apply my education, skills, and past experiences in a way that benefits both my employer and myself. I am also looking for opportunities for future growth and advancement, should they arise. In addition to my educational leader experience, I hold a diploma in Early Childhood Education. This opportunity aligns well with my goals and aspirations.

Overview

10
10
years of professional experience

Work History

Waitress/ Host/ Mobile receptionist

Mama Manoush Restaurant
01.2022 - Current
  • I work weekends supporting a family business, where I take on various roles as a waitress.
  • My duties include clearing tables, taking orders, resolving issues, running food and drinks, and ensuring customer satisfaction.
  • I also manage front-of-house responsibilities, such as greeting and seating customers, handling bookings, and answering phone calls.
  • At home, I handle all administrative tasks, including responding to customer inquiries and emails, organizing events, placing orders for supplies, coordinating maintenance, and assisting with rostering needs.

Assistant Coordinator and Receptionist/ Education Leader (Coach and Mentor)

Bambini Early Learning Centre
01.2018 - 01.2022
  • Assist Coordinator
  • Answer staff and parent enquiries.
  • Organise enrolment for children and host tours of centre for parents.
  • Ensuring Parents were signing in and out everyday.
  • Using a program to ensure parents are meeting their subsidy requirements and eligibility.
  • Teaching parents about the benefits of subsidy.
  • Payroll.
  • Creating risk assessments for children with allergies or illnesses.
  • Ensuring children who are eligible for NDIS benefits are receiving it with rostering extra staff when required.
  • Rostering staff.
  • Creating cleaning rosters.
  • Ensuring staff room is up to standard.
  • Ensuring policies and procedures are being followed with accordance to Vic standards.
  • Ensuring ratio is uphold.
  • General office work, eg office organisation, ordering, replying to emails, booking in meetings, having meeting, taking down important notes for Coordinator, answering phone calls.
  • Ensuring kitchen is within standard.
  • Ensuring staff are dressed appropriately.
  • Having meetings with staff and parents if necessary.
  • Always being available if needed by staff or parents.
  • Filling in for staff if they are sick.
  • Ensure staff are very aware of the importance of children safety.
  • Always being available for children.
  • Applying first aid if needed.
  • Keeping all paperwork, staff qualifications, staff appraisals up to date.
  • Delegating certain roles to staff.
  • Assist with Job ads on seek.
  • Go through resumes to help with hiring process.
  • Take part in meetings for staff appraisals.
  • Create staff appraisals.
  • Speak to staff about certain requirements they need to meet in order to keep their jobs/ give warnings if needed.

Lead Educator/ Kindergarten teacher

Bambini Early Learning Centre
01.2017 - 01.2018
  • Leading a room with 12 children in 2017.
  • Leading a room with 22 children in 2018.
  • Setting an example for co educators.
  • Actively using Early Learning Framework to enhance children’s learning and development by setting up play experiences.
  • Always supervise.
  • Ensuring relationships with children were always respectful.
  • Ensuring children’s safety was a priority every single day and minute of the day.
  • Ensuring children with allergies were given right meals by signing off on meal plan and risk assessments.
  • Organising excursions that were related to curriculum for the month.
  • Organising social events with staff to ensure strong relationships.
  • Communicating with management to uphold a strong relationship.
  • Assisting children with special needs by shadowing an occupational therapist once a week and attending their workshop classes.
  • Ensuring Kinder children were given excellent opportunities to enhance and grow for the preparation of primary school.

Co-Educator

Bambini Early Learning Centre
01.2015 - 01.2017
  • Assisting Lead Educator duties.
  • Ensuring children safety.
  • Ensuring children learning is being obtained by following the Victorian Early Learning Years framework.
  • Keeping a strong and honourable relationship with families.
  • Upholding a respectful and strong relationship with Management.

Education

Certificate four - Humane Resource

Swinburne University of Technology
Melbourne, VIC
06.2025

Diploma - Early Childhood Education And Care

Practical Outcomes
Melbourne, VIC

Skills

  • Excellent organisational skills
  • Reliable
  • Team worker
  • Motivated
  • Enthusiastic
  • Excellent communication skills
  • Positive attitude
  • Great work ethic
  • Desire to learn new skills
  • Receptionist Experience
  • Microsoft Skills
  • Excel skills
  • Xero skills
  • HR experience
  • Knowledge on child safe standards Victoria
  • Knowledge on Early learning years framework
  • Knowledge on National quality standard

References

Upon Request

Timeline

Waitress/ Host/ Mobile receptionist

Mama Manoush Restaurant
01.2022 - Current

Assistant Coordinator and Receptionist/ Education Leader (Coach and Mentor)

Bambini Early Learning Centre
01.2018 - 01.2022

Lead Educator/ Kindergarten teacher

Bambini Early Learning Centre
01.2017 - 01.2018

Co-Educator

Bambini Early Learning Centre
01.2015 - 01.2017

Certificate four - Humane Resource

Swinburne University of Technology

Diploma - Early Childhood Education And Care

Practical Outcomes

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