Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pauline Ennis

Avenel,VIC

Summary

Multi skilled Manager/Nurse with planning and organizational skills to built a successful career working to assist clients to remain in their own home environment. Equipped to independently handle daily functions and meet clients needs. Work closely with peers and other allied professionals for best practice outcomes.

Overview

38
38
years of professional experience

Work History

HCP Manager/Regestered Nurse Division 1

Glasshouse Country Care
06.2022 - 09.2023
  • Managed budgets effectively, ensuring optimal financial support to clients remaining within Government guidelines
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Developed and maintained relationships with clients and other allied health workers, aiming for best practice outcomes for each individual client needs
  • Successfully managed budgets and allocated resources to maximize client needs
  • Maintained professional demeanour by staying calm when addressing unhappy or angry customers.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Skilled at working independently and collaboratively in a team environment.

Regestered Nurse Division 1

Alpine Health Myrtleford/Bright
05.2010 - 09.2020
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
  • Investigated and resolved issues affecting hospital operations and patient care.
  • Monitored patient reactions after administering medications and IV therapies.
  • Followed proper procedure for installation and removal of catheters and IVs.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Helped patients eat and drink when necessary for safe consumption of food consistent with recovery guidelines.
  • Managed quality care for patients with heart failure and end-stage diseases.
  • Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
  • Educated patients and families on diagnosis, neurological conditions and processes, treatments and expected outcomes.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Managed care from admission to discharge.
  • Evaluated charting procedures for adherence to best practices.
  • Performed routine wound care and dressing changes on schedule.
  • Created an efficient shift handover process which improved continuity of care between nursing shifts.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.

Practice Nurse

Hillcrest Medical Clinic
06.2008 - 01.2010
  • Maintained constant communication with physician and other members of care team
  • Optimized patient flow within the practice by coordinating room assignments and managing waitlists efficiently.
  • Assisted physicians with diagnostic tests and examinations, resulting in accurate diagnoses and treatment plans.
  • Monitored patient health conditions to report changes to assigned physician.
  • Delivered high-quality patient care with strong attention to detail in treatments and wound care.
  • Prepared and sanitized rooms before surgical procedures and assisted surgeons during operations with medical equipment.
  • Participated in professional development activities to stay current on best practices in nursing care delivery methods.
  • Took samples to complete diagnostic and routine assessment tests.
  • Documented nursing services provided and uploaded to comprehensive tracking systems for health records and billing.
  • Maintained a clean and safe environment, adhering to infection control protocols and ensuring compliance with regulations.
  • Kept optimal supply levels in treatment rooms, triage, and other areas to meet typical patient loads.
  • Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies.

Clinical Nurse Specialist

Melbourne Private Hospital
06.2003 - 03.2008
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Maintained up-to-date knowledge on emerging trends in nursing practice to enhance effectiveness in delivering quality care.
  • Protected confidentiality of information related to patient care activities and operations.
  • Collected, labeled and transported specimens and delivered to lab for testing.
  • Prepared equipment and supplies necessary for each surgical procedure, ensuring availability when needed by surgeons.
  • Performed pre-operative assessments to prepare patients for surgery.
  • Provided direct support to surgical team during procedures.
  • Maintained a sterile environment within the operating room, reducing the risk of infection.
  • Implemented time-out protocols before starting surgeries, verifying correct patient identification and procedural details.
  • Continually updated knowledge on best practices in nursing care through ongoing professional development opportunities.
  • Advocated for and strived to protect health, safety, and rights of patient.

Grad Nurse/Theater Nurse

John Fawkner Private Hospital
03.1999 - 06.2003

Graduate Nursing Program

  • Performed routine wound care and dressing changes on schedule.
  • Followed proper procedure for installation and removal of catheters, IVs, and PIC lines.
  • Conducted ongoing monitoring and evaluations of behaviours and conditions, and updated clinical supervisors with current information.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Managed care from admission to discharge.
  • Created an efficient shift handover process which improved continuity of care between nursing shifts.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Met with and patients to discuss and distribute information on health maintenance and disease prevention.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Assisted physicians in performing diagnostic tests and procedures to facilitate prompt diagnosis and treatment.
  • Helped patients eat and drink when necessary for safe consumption of food consistent with recovery guidelines.
  • Reduced medication errors through thorough double-checking of prescriptions and dosages.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Monitored patient reactions after administering medications and IV therapies.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Implemented infection control measures that significantly reduced hospital-acquired infections.

State Enrolled Nurse

Sunbury Private Hospital
06.1985 - 03.1999

Education

Post Graduate Degree - Advanced Clinical Nursing

Melbourne University
Melbourne, VIC
12.2003

Bachelor of Science - Nursing

RMIT University
Bundoora, VIC
05.1999

High School Certificate - Secondary Education

Geoghegan Collage
Broadmeadows, VIC
12.1977

Skills

  • Needs Assessment
  • Performance Tracking and Evaluation
  • Strategic Planning
  • Good Judgment
  • Cross-Functional Teamwork
  • Documentation And Reporting
  • Budget Administration
  • Budget Control
  • Teamwork and Collaboration
  • Financial Management
  • Customer Relations
  • Networking

Timeline

HCP Manager/Regestered Nurse Division 1

Glasshouse Country Care
06.2022 - 09.2023

Regestered Nurse Division 1

Alpine Health Myrtleford/Bright
05.2010 - 09.2020

Practice Nurse

Hillcrest Medical Clinic
06.2008 - 01.2010

Clinical Nurse Specialist

Melbourne Private Hospital
06.2003 - 03.2008

Grad Nurse/Theater Nurse

John Fawkner Private Hospital
03.1999 - 06.2003

State Enrolled Nurse

Sunbury Private Hospital
06.1985 - 03.1999

Post Graduate Degree - Advanced Clinical Nursing

Melbourne University

Bachelor of Science - Nursing

RMIT University

High School Certificate - Secondary Education

Geoghegan Collage
Pauline Ennis