Summary
Overview
Work History
Education
Skills
Certification
Career Experience
Timeline
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Pauline Gierisch

Eaglehawk,VIC

Summary

Dedicated Team Leader with extensive experience in disability support, administration, and leadership within the NDIS sector. Skilled in managing staff, coordinating programs, and ensuring policy compliance. Passionate about fostering inclusive environments, driving operational efficiency, and providing person-centered support to individuals with disabilities.

Knowledgeable [Desired Position]. Led teams with focus on achieving goals and improving processes. Demonstrated leadership in project management and team collaboration. Utilized problem-solving and communication skills to drive success.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Team Leader

Wise Employment - NDIS
12.2020 - Current
  • Lead and support staff to provide high-quality disability support services
  • Ensure NDIS compliance, guiding staff on policy adherence and documentation
  • Oversee rostering, program logistics, and staff coordination
  • Liaise with support coordinators, families, and stakeholders to enhance service delivery
  • Provide technology support, ensuring efficient digital case management
  • Assist with staff training and development, maintaining a high-performance team

Administration Officer

Wise Employment - NDIS
06.2020 - 12.2020
  • Assisted the manager with administrative operations, scheduling, and communication
  • Maintained compliance records, ensuring timely reporting to stakeholders

Disability Support Worker

Wise Employment - NDIS
04.2019 - 06.2020
  • Delivered person-centered care, assisting individuals in daily activities and social engagement
  • Facilitated community participation and fostered independence for clients

Cafe Allrounder

Peppergreen Farm
04.2018 - 04.2019

Catering Assistant

Strath Haven Aged Care
01.2017 - 04.2018

Customer Service and Retail Associate

Bendigo Health
06.2014 - 01.2017

Education

Diploma of Leadership and Management -

Churchill Education
01.2023

Certificate III in Education Support -

Kangan Institute of TAFE

Certificate IV in Work Health and Safety -

Churchill Education
01.2022

Certificate IV in Disability -

Access Skills Training
01.2020

Skills

  • Leadership and team management
  • Staff coordination and rostering
  • NDIS compliance and documentation
  • Workplace safety and risk management
  • Client-centered support and advocacy
  • Strong communication and problem-solving
  • Microsoft Office Suite proficiency
  • Stakeholder engagement and relationship building

Certification

  • Working with Children Check, 10/01/28
  • NDIS Worker Screening Check, 08/01/28
  • First Aid Certificate, current
  • Full Driver’s Licence, current

Career Experience

  • Team Leader, Wise Employment - NDIS, 12/01/20, Present, Lead and support staff to provide high-quality disability support services, Ensure NDIS compliance, guiding staff on policy adherence and documentation, Oversee rostering, program logistics, and staff coordination, Liaise with support coordinators, families, and stakeholders to enhance service delivery, Provide technology support, ensuring efficient digital case management, Assist with staff training and development, maintaining a high-performance team
  • Administration Officer, Wise Employment - NDIS, 06/01/20, 12/01/20, Assisted the manager with administrative operations, scheduling, and communication, Maintained compliance records, ensuring timely reporting to stakeholders
  • Disability Support Worker, Wise Employment - NDIS, 04/01/19, 06/01/20, Delivered person-centered care, assisting individuals in daily activities and social engagement, Facilitated community participation and fostered independence for clients
  • Cafe Allrounder, Peppergreen Farm, 04/01/18, 04/01/19
  • Catering Assistant, Strath Haven Aged Care, 01/01/17, 04/01/18
  • Customer Service and Retail Associate, Bendigo Health, 06/01/14, 01/01/17

Timeline

Team Leader

Wise Employment - NDIS
12.2020 - Current

Administration Officer

Wise Employment - NDIS
06.2020 - 12.2020

Disability Support Worker

Wise Employment - NDIS
04.2019 - 06.2020

Cafe Allrounder

Peppergreen Farm
04.2018 - 04.2019

Catering Assistant

Strath Haven Aged Care
01.2017 - 04.2018

Customer Service and Retail Associate

Bendigo Health
06.2014 - 01.2017

Certificate III in Education Support -

Kangan Institute of TAFE

Certificate IV in Work Health and Safety -

Churchill Education

Certificate IV in Disability -

Access Skills Training

Diploma of Leadership and Management -

Churchill Education
Pauline Gierisch