Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Pauline Massih

Marrickville,NSW

Summary

Diligent sales assistant with solid background in assisting sales teams. Successfully supported retail and sales processes and enhanced customer satisfaction through effective communication and problem-solving. Demonstrated strong organisational skills and adaptability in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Property Coordinator

Dilleen Property Group
01.2024 - Current
  • Answered telephones and assisted with customer queries, resolving a range of issues amongst clients
  • Amended and drafted property contracts
  • Followed up all outstanding tasks to ensure administrative and legal deadlines were met
  • Rectified issues with properties by listening to the concerns of the client and ensuring client needs are communicated to the seller of the property
  • Negotiated prices and contract terms to ensure the best outcome for the client
  • Communicated regularly with property owners regarding updates on building conditions and any potential issues needing attention.
  • Coordinated with solicitors, vendors, contractors, and service providers to ensure timely completion of maintenance projects.
  • Created a strong relationship with clients by ensuring communication throughout the process, which boosted the company image and generated positive reviews and repeat customers

Beauty Advisor

Priceline Pharmacy
09.2023 - 02.2024
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate makeup and skincare results at home.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Processed payments, entering sales in register for prompt customer service.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Completed makeup on clients, applying products according to my recommendations based on the needs of the customer
  • Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
  • Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
  • Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry.

Pharmacy Assistant

Petersham Pharmacy
03.2020 - 03.2023
  • Kept pharmacy counter and shop front clean, neat and organised.
  • Answered telephones and provided information about medical queries and pharmacy procedures.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Dealt with invoices, incoming orders and filing, ensuring all stock was accounted for
  • Packed medications and followed prescriptions in order to ensure a smooth flow of store processes

Education

Bachelor of Laws, Bachelor of Business -

University of Technology Sydney
Sydney
12-2028

High School Diploma -

Casimir Catholic College
Marrickville
09-2023

Skills

  • Customer Service
  • Problem-solving abilities
  • Point of sale operation
  • Team support and assistance
  • Friendly and Helpful
  • Strong Communication and Interpersonal Skills
  • Reliable and Responsible
  • Attention to Detail
  • Organization
  • Cash Handling

Languages

Arabic
Professional Working

Timeline

Property Coordinator

Dilleen Property Group
01.2024 - Current

Beauty Advisor

Priceline Pharmacy
09.2023 - 02.2024

Pharmacy Assistant

Petersham Pharmacy
03.2020 - 03.2023

Bachelor of Laws, Bachelor of Business -

University of Technology Sydney

High School Diploma -

Casimir Catholic College

Similar Profiles

CREATE PROFILE
Pauline Massih