Pauline Muranda
Kalannie,WA
Summary
Friendly and approachable with creative flair and passion for beauty. Understands latest hair trends and techniques such as coloring and cutting. Committed to helping clients achieve their desired looks and enhancing their confidence.
Overview
1
1
Certification
Work History
Hairdresser
City Hair Salon
- Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Promoted a safe work environment by adhering strictly to sanitation guidelines, health and safety regulations and salon policies.
- Maintained a clean and organized workstation, ensuring a comfortable and professional environment for clients.
- I shampooed, conditioned, and rinsed clients hair using salon-exclusive products, while educating clients on product benefits to increase product sales.
- Developed strong relationships with clients through excellent communication skills, resulting in referrals and positive results.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Processed payments, entering sales in register for prompt customer service.
- Boosted salon revenue by selling hair care products and services based on individual client needs.
- Increased repeat clientele through exceptional customer service and attention to detail in hair styling techniques.
- Consistently met performance targets set by the salon management while maintaining high standards of quality workmanship.
- Supported fellow stylists during peak times by assisting them with shampooing or blow-drying tasks when needed.
- Collaborated with colleagues to create unique hairstyles for special events such as weddings and fashion shows.
- Educated customers on products to maximize benefits.
- Completed on the job safety training to minimize risk of infection or injury to customers.
- Resolved guest complaints about our services.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Assisted clients to determine appropriate treatments and styles based on hair conditions and textures
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Styled hair, makeup and nails for customers for special events and occasions.
- Maintained regular client list and successfully handled walk-in customers.
Education
Hairdressing
Vashandiri Vocational Training Centre
Gweru ,Midlands Province,Zimbabwe07.2016
Accomplishments
- Selected as “Employee of the Month” for attention to detail and outstanding customer service.
- Successfully supervised a team of staff members.
Languages
English
Shona
Certification
- Certificate of competence in Hair dressing
- WA Driver's License
- First Aid Certification
- Working with Children check
Hobbies
Travelling
Referees
Manager
Mrs Dambudzo Tepani
Mobile;+263772751836
Timeline
Hairdresser
City Hair Salon
Hairdressing
Vashandiri Vocational Training Centre
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