Pauline Nsayi
Parkinson
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Educator
The Shac
Sunnybank Hills
06.2024 - Current
- Assessed student progress and provided feedback on a regular basis.
- Incorporated cooperative learning strategies into daily instruction whenever possible.
- Created a safe, comfortable learning environment for students by establishing positive relationships with them.
- Observed child behavior to assess their needs and plan activities accordingly.
- Maintained a safe environment for all children under care by adhering to safety regulations.
Guest Service Representative
Timezone
Mt Gravatt
05.2021 - 08.2022
- Tracked inventory levels of supplies needed for front desk operations.
- Maintained cleanliness of lobby area throughout shift.
- Provided guidance to new team members on how to perform tasks correctly.
Individual Support Worker
Multicap
Eight Mile Plains
05.2022 - 05.2022
- Encouraged donations by supporting community fundraising events and campaigns.
- Coordinated food, clothing, and household items for disadvantaged individuals and families.
- Assisted in the development of individualized care plans for each client.
- Supported clients in medication management by reminding them when to take medications and providing assistance with opening containers as needed.
- Encouraged clients to participate in activities such as physical therapy, social events, and arts and crafts.
- Facilitated group activities such as board games, art projects, music sessions.
Education
High School Diploma -
Calamvale Community College
Brisbane, QLD, Australia11.2021
Skills
- Cooperative learning
- Behavior observation
- Team collaboration
- Community engagement
- Effective communication
- Inventory management
- Sales processing
- Time management
Certification
- Diploma of Business, Axiom College
- NDIS Certificate
- Covid Infection Control
- Current CPR and First Aid Certificate
- Completion of Year 12
- Current Vaccinations, Covid 19, Influenza
- Crime Check
- Blue and Yellow Card
Training
Cert 3 in Individual Support, Currently enrolled
Timeline
Educator
The Shac
06.2024 - Current
Individual Support Worker
Multicap
05.2022 - 05.2022
Guest Service Representative
Timezone
05.2021 - 08.2022
High School Diploma -
Calamvale Community College