Pauline Parsons
SADADEEN,NT
Summary
Administrative coordinator with experience streamlining office operations, managing administrative tasks, and coordinating staff activities. Strengths include multitasking, clear communication, and sound decision-making. Proficient in scheduling, calendar management, phone support, and database updates.
Overview
2027
2027
years of professional experience
Work History
Clinical Services & Education Administration Coordinator
Central Australian Aboriginal Congress
Alice Springs, NT
01.2026 - Current
- Provided high-level administrative support to the clinical leadership team, facilitating management for Medical Director, Deputy Medical Directors, and Senior Managers across town and remote services.
- Led and supervised administrative officers across town and remote services, managing office functions including travel, accommodation, purchasing, fleet assets, and IT coordination.
- Collaborated with human resources, CQI, IT, assets, risk, safety, and executive office to advance clinical service priorities and ensure effective day-to-day service delivery.
- Coordinated Flinders University medical student placements at Congress clinics with Deputy Medical Director and supported graduate nurse placements with Senior Manager – Town Services.
Talent Partner
Central Australian Aboriginal Congress
Alice Springs, NT
08.2021 - 01.2026
- Coordinated end-to-end recruitment cycle with managers, managing requests, advertising, sourcing, screening, interviewing, contract preparation, and onboarding to attract high-quality talent across Congress.
- Developed strong working relationships with managers and senior leaders to align on workforce needs and drive effective recruitment outcomes.
- Oversaw recruitment administration, including participation in selection panels, preparation of selection reports, and compliance documentation checks.
HR Admin Coordinator
Central Australian Aboriginal Congress
Alice Springs, NT
02.2021 - 08.2021
- Coordinated HR administrative support, ensuring accurate entry of new employee details into HRIS to maintain data integrity.
- Completed mandatory compliance applications for eligible employees, monitoring progress to ensure timely completion.
- Maintained HR records in line with organisational policy and quality standards, ensuring compliance with recordkeeping requirements.
Executive Assistant to CEO and CMOPH
Central Australian Aboriginal Congress
Alice Springs, NT
03.2019 - 02.2021
- Supported CEO, Chief Medical Officer Public Health, and General Managers by managing schedules, communications, and prioritizing tasks to enhance executive effectiveness.
- Managed day-to-day Executive Office operations, ensuring seamless workflows and prioritizing administrative processes to support strategic objectives.
- Coordinated meetings and governance by collating documents and preparing minutes for monthly Executive Board and weekly Executive meetings to ensure clear communication and follow-up.
Business Support Officer
Department of Premier and Cabinet (DPC)
Adelaide, SA
08.2018 - 12.2018
- Executive and administrative support: Provided professional, confidential executive support to the Executive Director and Director of Aboriginal Affairs and Reconciliation, including diary management, appointments, recurring meetings, room bookings and responses to formal invitations.
- Supported Aboriginal Affairs and Reconciliation staff by providing administrative assistance, preparing finance forms for invoice generation, and completing credit card acquittals using ANZ Expense Manager.
- Facilitated initiatives in Aboriginal Affairs and Reconciliation through comprehensive administrative support.
- Managed records and information by creating electronic and hard copy files in HP Records Management, maintaining Directorate archives, and ensuring electronic and physical filing systems remain accurate and current.
Executive Assistant
Department of Premier and Cabinet (DPC)
Adelaide, SA
07.2016 - 08.2018
- Provided confidential executive support to Commissioners, managing diaries, appointments, meetings, room bookings, teleconferences, formal invitations, and general correspondence to ensure smooth office operations.
- Coordinated travel, approvals, allowances, and reimbursements for Commissioners and senior staff.
- Prepared correspondence and emails, responded to telephone enquiries, monitored Commissioners inboxes, escalated urgent matters, and liaised with Minister's Office, Office of Chief Executive, Directors, agencies, community members, and internal divisions to enhance communication and stakeholder relations.
- Office coordination: Acted as first point of contact for the Office, greeted visitors, handled phone and in-person enquiries, and supported efficient Directorate operations and departmental goals.
- Systems and technology: Used Microsoft Office and Outlook for email, electronic filing, diary management and meeting requests, and liaised with ICT on staff onboarding, hardware, software and electronic file maintenance.
- Finance and records: Processed invoices, credit card acquittals and monthly accruals in line with financial delegations, including use of ANZ Expense Manager.
- Supported the Office for the Commissioner for Aboriginal Engagement by managing communications and stakeholder relations.
Executive Administrative Assistant
Dept Further Education Employment Science & Technology (DFEEST)
Adelaide, SA
11.2005 - 04.2016
- Executive and administrative support: Provided confidential executive and administrative support to a senior Director, five managers and Directorate staff, working independently and collaboratively to support Directorate and departmental goals.
- Diary, travel and events coordination: Managed Outlook diaries, appointments, recurring meetings, and room bookings; coordinated travel arrangements, approvals, allowances, and reimbursements; booked travel through Carlson Wagonlit; organised events, workshops, and seminars for 5-50 participants.
- Finance and purchasing: Processed invoices, purchase orders, credit card acquittals, reimbursements, and monthly accruals under financial delegations using BASWARE IP and PM; purchased stationery, equipment, and consumables for Directorate operations.
- Records, systems and information management: Maintained electronic and hard copy files, registers, and TRIM records; used TRIM for filing, retrieval, and data extraction; updated Directorate intranet through DotNetNuke; utilised Microsoft Office and Outlook for email, electronic filing, diary management, and meeting requests.
- Coordinated HR processes by submitting forms and managing relationships with Asset Management and ICT.
- Initiated 6-month contract in Public Service, later extended to 13 years.
Administrative Officer
DFEEST
Adelaide, SA
11.2005 - 04.2006
- Provided high-level, confidential executive secretarial and administrative support to Director, Strategic Policy, Resources and Finances Directorate, five managers, and over 50 staff, facilitating achievement of Directorate objectives and enhancing service delivery for staff, clients, and stakeholders.
- Delivered administration and personnel liaison support across Directorate, coordinating information flow and maintaining internal processes to ensure effective communication.
Administrative Officer
Centre for Aboriginal Studies in Music (CASM)
Adelaide, SA
01.1999 - 12.2001
- Administrative and secretarial support: Provided administrative and secretarial support to CASM Coordinators, including typing, correspondence preparation, diary management, meeting coordination, minute taking and liaison on their behalf.
- Finance and records management: Processed accounts, purchase orders, petty cash and pay claims for casual teaching staff; maintained files, records and databases; and supported the setup, design and maintenance of internal records using FileMaker Pro.
- Coordinated travel arrangements, accommodation, vehicle hire, cash advances, and acquittals for Coordinators, ensuring seamless travel support for visiting guest lecturers from Anangu Pitjantjara Lands.
- Facilitated information exchange by communicating with students, university staff, businesses, and external organizations, while enhancing collaboration and support.
- Assisted in planning and coordinating CASM field trips, performances, end-of-year Showcase, and graduation events, and contributing to successful program execution.
- Detailed tasks undertaken in the position.
Administrative Officer/Reception
Centre for Aboriginal Studies in Music (CASM)
Adelaide, SA
05.1996 - 05.1999
- Office setup and administration: Supported Administrator in establishing and maintaining office systems, streamlining filing processes, coordinating office furniture and equipment purchases, and managing stationery orders and consumable supplies.
- Reception and communication: Provided telephone, front-counter and relief reception support for CASM and Wilito Yerlo, redirected enquiries to appropriate staff, and collected, sorted and distributed incoming and outgoing mail.
- Documents, records and resources: Prepared correspondence, timetables, reports and student lists; photocopied, collated and distributed materials for students and staff; maintained staff, student and prospective student databases; and reconciled monthly petty cash.
- Student recruitment and events: Supported student recruitment by distributing information packages, maintaining databases and making follow-up calls, and assisted with CASM functions including student intake and selection, orientation, enrolment and graduation preparation.
- Team support and supervision: Delivered administrative support to Coordinators, Administrator, academic staff, and students, while supervising casual, work experience, and trainee administrative staff by creating work schedules and facilitating induction into organisational and University procedures.
Office Assistant
Aboriginal Legal Rights Movement Inc (ALRM)
Port Augusta, SA
06.1989 - 02.1994
- Provided reception services, coordinated diaries for Administrator, Field Officers, Solicitors, and client court dates, handled mail rounds, and collected documents from agencies.
- Typed correspondence and legal documents, managed safekeeping documents, maintained client files (open, closed, current, archived), and assisted an Administrator and Solicitors.
- Reconciled petty cash and monthly accounts, compiled statistics from register data, and maintained accurate administrative records.
Enrolled Nurse
Wami Kata Old Folks Home
Davenport Community, SA
04.1986 - 06.1986
- Provided daily nursing care for elderly residents in long-term care setting.
- Administered prescribed medications according to care plans and facility procedures.
- Monitored vital signs and reported health changes to supervising nurse.
- Assisted Aboriginal Elders with daily living activities, ensuring hygiene, comfort, and well-being through support in showering, bathing, dressing, meals, and room maintenance.
Acting Legal Secretary
Aboriginal Legal Rights Movement Inc (ALRM)
Port Augusta, SA
1989 - 1994
- Legal administration and document preparation: Prepared legal documents and correspondence, providing essential administrative support to the Administrator and Solicitors to facilitate case management.
- Diary, supervision and stakeholder liaison: Maintained comprehensive diaries for the Administrator, Field Officers, and Solicitors, supervised Receptionist/Office Trainee, and liaised with government departments and legal services for timely client enquiries.
- Maintained confidentiality of client files for Aboriginal Legal Rights Movement, supporting legal processes.
- Prepared legal correspondence, court forms, and tribunal documents for solicitors.
- Scheduled appointments, hearings, and meetings across busy legal service calendars.
Education
Enrolled Nurse Certificate -
North West Nurse Education Centre
WHYALLA, SA01-1986
Year 12 Certificate -
Augusta Park High School
PORT AUGUSTA, SA01-1984
Skills
- Office administration
- Professional communication
- Stakeholder engagement
- Calendar management
- Records management
- Travel arrangements
- Time management
- Customer service
- Attention to detail
- HR administration
- Discretion and confidentiality
- Compliance procedures
Timeline
Clinical Services & Education Administration Coordinator
Central Australian Aboriginal Congress
01.2026 - Current
Talent Partner
Central Australian Aboriginal Congress
08.2021 - 01.2026
HR Admin Coordinator
Central Australian Aboriginal Congress
02.2021 - 08.2021
Executive Assistant to CEO and CMOPH
Central Australian Aboriginal Congress
03.2019 - 02.2021
Business Support Officer
Department of Premier and Cabinet (DPC)
08.2018 - 12.2018
Executive Assistant
Department of Premier and Cabinet (DPC)
07.2016 - 08.2018
Executive Administrative Assistant
Dept Further Education Employment Science & Technology (DFEEST)
11.2005 - 04.2016
Administrative Officer
DFEEST
11.2005 - 04.2006
Administrative Officer
Centre for Aboriginal Studies in Music (CASM)
01.1999 - 12.2001
Administrative Officer/Reception
Centre for Aboriginal Studies in Music (CASM)
05.1996 - 05.1999
Office Assistant
Aboriginal Legal Rights Movement Inc (ALRM)
06.1989 - 02.1994
Enrolled Nurse
Wami Kata Old Folks Home
04.1986 - 06.1986
Acting Legal Secretary
Aboriginal Legal Rights Movement Inc (ALRM)
1989 - 1994
Enrolled Nurse Certificate -
North West Nurse Education Centre
Year 12 Certificate -
Augusta Park High School