Etevise Vise
Brisbane,QLD
Summary
Pick and Pack Team Leader with a proven track record at Helen's European Cuisine, excelling in team motivation and warehouse organization. Enhanced productivity through effective coaching and conflict resolution, achieving improved performance metrics and increased customer satisfaction. Skilled in order fulfillment and committed to fostering a collaborative work environment.
Led teams with focus on achieving goals and improving processes. Demonstrated leadership in project management and team collaboration. Utilised problem-solving and communication skills to drive success.
Overview
5
5
years of professional experience
Work History
Pick and Pack Team Leader
Helen's European Cuisine
10.2021 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Pick Packing
T & G Fresh
07.2020 - 07.2021
- Used coordination and planning skills to achieve results according to schedule.
- Carried out day-day duties accurately and efficiently.
- Maintained energy and enthusiasm in a fast-paced environment.
- Picked products for specific routes and estimated weight, height and centre of balance to calculate precise placements.
- Prepared orders by processing requests, pulled materials from the warehouse, packed boxes and prepared shipments.
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
- Scanned packages and boxes and moved to the loading dock for shipment.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Education
No Degree - Call Centre
Manurewa Solomon Group
New Zealand 03-2021
High School Diploma -
Safata College
Sa'anapu Safata Apia Samoa 12-2018
No Degree - General Subjects
Sa'anapu Primary School
Sa'anapu Safata Apia Samoa 12-2013
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Product packaging
- Warehouse organisation
- Shipment procedures
- Order fulfilment
- Warehouse safety
- Team supervision
- Work Planning and Prioritization
- Documentation and reporting
Timeline
Pick and Pack Team Leader
Helen's European Cuisine
10.2021 - Current
Pick Packing
T & G Fresh
07.2020 - 07.2021
No Degree - Call Centre
Manurewa Solomon Group
High School Diploma -
Safata College
No Degree - General Subjects
Sa'anapu Primary School
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