Senior Care Worker/ Team Leader
Precious Hope Care
Leicester
01.2022 - 01.2024
- Company Overview: Precious Hope Care provides nursing and domiciliary care services.
- To ensure the Company portrays a professional image in the field.
- To ensure the provision of high-quality person-centred care to vulnerable people living in their own homes.
- To support teams of support workers who provide care and support to vulnerable clients.
- To ensure consistent application of company policies, procedures, and approved practice and to promote the aims of the Company.
- To ensure all statutory obligations are fully met.
- Provide personal care to the people in their own homes, and ensure that they are safe at all times.
- Assisting with medications, food preparations, and moving and handling.
- To carry out initial visits and appropriate assessments for all new service users, and to be involved in writing care plans, reviewing the care plans, and conducting telephone reviews.
- Work positively and effectively with relatives, advocates, and others involved with the people we provide care to. Attend multi-disciplinary meetings, as required.
- Communicate with the multidisciplinary team as necessary, for example, pharmacists, GPs, occupational therapists, etc.
- Provide leadership to the care workers, and always act as a positive role model.
- Lead the shift, ensuring staff provide support that follows individuals' care plans and daily support plans.
- Motivate, support, and mentor the junior staff, and work with them.
- Support with recruitment drives, spot checks, and supervisions of the support workers.
- Participated in continuing education programs related to senior care best practices.
- Responded quickly and appropriately to emergency situations involving the health of a client.
- Developed individualized plans of care based on patient needs and preferences.
- Scheduled housekeeping duties such as laundry, grocery shopping, cleaning and cooking meals for clients when necessary.
- Conducted home safety assessments, identified risks and implemented appropriate strategies.
- Maintained compliance with healthcare, industry and facility rules and regulations.
- Built strong and trusting rapport with clients and loved ones.
- Created training materials and conducted group trainings on new processes or procedures.
