Pauline Zhang
Wheelers Hill,VIC
Summary
A Business Analyst with curious and collaborative mindset, Eager to learn and share, and a proactive self-starter. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making.
Overview
3
3
years of professional experience
Work History
Business Analyst
ESUPERFUND
Melbourne, VIC
01.2023 - Current
- Stakeholder Collaboration: Collaborated with stakeholders to gather essential requirements, contributing to successful project outcomes.
- Prioritization and Feedback Implementation: Improved business decisions by prioritizing requirements and implementing changes based on collected feedback.
- Business Requirement Translation: Analyzed and translated business requirements into programming requirements for the IT department.
- User Experience Enhancement: Enhanced user experience through comprehensive testing and troubleshooting of software applications.
Founder
English Corner - englishcoreners.com.au
Melbourne, VIC
06.2021 - 12.2023
- Mission Focus: Dedicated to providing essential resources and nurtured a supportive community to simplify, ease, and improve the lives of international students.
- Team Management: Oversaw operations and maintenance of a group of team with 200+ registered users.
- Event Planning and Coordination
Implemented data-driven decision-making strategies, leading to a notable increase in attendance from 5 to an average of 100 participants per session within a one-month effort.
Product Owner - Intern
Alibaba Group - Amap
Sichuan,China
11.2021 - 02.2022
- Pet Community Functionality Design: Developed a localized community function for pets in the Amap APP to increase users' localized consumption frequency.
- User-Centric Product Enhancement: Improved product usability by conducting user research and integrating feedback into the development process.
- Data-Driven Analysis for Product Success: Conducted data-driven analysis to measure product success metrics, guiding future enhancements and adjustments.
Product Owner - Intern
NSFOCUS - Anti-DDoS System
Sichuan, China
04.2021 - 10.2021
- Cybersecurity Consultation: Assisted clients in evaluating, recommending, designing, and implementing denial-of-service systems to enhance digital security.
- Client Assurance: Provided assurance to clients regarding the protection of their digital assets through effective cybersecurity measures.
- Product Management: Managed product requirements, demand pools, analysis, and product prototypes, ensuring streamlined development processes.
Education
Master of Information Systems -
The University of Melbourne
12.2022
Bachelor in Financial Management -
Sichuan Agricultural University
06.2019
Skills
- SCRUM
- Agile Project Management: Jira
- Software Development Lifecycle (SDLC)
- Data Visualization: PowerBI
- User Story Telling
- User Acceptance Testing
- Prototyping: Adobe XD
- Process monitoring, Analysis, redesign, and implementation
- Requirements & Gap Analysis
- SQL
- Python
- Business Process Mapping
Websites
Languages
English
Mandarin
Timeline
Business Analyst
ESUPERFUND
01.2023 - Current
Product Owner - Intern
Alibaba Group - Amap
11.2021 - 02.2022
Founder
English Corner - englishcoreners.com.au
06.2021 - 12.2023
Product Owner - Intern
NSFOCUS - Anti-DDoS System
04.2021 - 10.2021
Master of Information Systems -
The University of Melbourne
Bachelor in Financial Management -
Sichuan Agricultural University