Paulini Gloria L Peata Lotawa Bolatagici
Alice Springs,NT
Summary
Dynamic customer service professional with experience at KFC Restaurant, excelling in high-pressure environments. Proven ability to enhance customer engagement through active listening and effective communication. Skilled in processing transactions accurately while maintaining a clean workspace. Recognized for improving team morale and collaboration, ensuring seamless operations during peak hours.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
KFC Restaurant
02.2024 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
- Offered additional services such as loyalty programs or special promotions to enhance customer engagement.
- Facilitated seamless returns and exchanges, maintaining customer trust and loyalty.
- Collaborated with team members to maintain smooth operations during peak hours.
- Enhanced customer experience by providing prompt and accurate transactions.
- Enhanced store security by identifying and reporting suspicious activities.
- Improved team morale and cooperation by participating actively in staff meetings and feedback sessions.
- Upheld strict adherence to store policies and regulations, minimizing potential financial discrepancies.
- Worked with floor team and managers to meet wide range of customer needs.
- Learned duties for various positions and provided backup at key times.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Education
No Degree - Early Childhood Care And Education
Centralian Senior College School
Alice Springs, NT12-2025
Skills
- Harvesting
- Cultivation
- Sustainable agriculture
- Crop rotation
- Safety procedures
- Supply management
- Grounds maintenance
- Cattle farming
- Weather forecasting
- Excellent communication
- Attention to detail
- Active listening
- Decision-making
- Crop cultivation
- Crop harvesting
- Time management
- Work scheduling
- Soil preparation
- Agricultural product sales
- Combine and harvester operation
- Schedule setting
- Teamwork and collaboration
- Problem-solving abilities
- Multitasking
- Organizational skills
- Reliability
Languages
English
Professional Working
Fiji
Native or Bilingual
Interests
- Enjoy participating in [activity] for overall physical and mental well-being
- I participate in low-impact exercises to strengthen core muscles
- Gym Workouts
- Team Sports
- High-Intensity Interval Training
- Mindfulness Practices
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- Passionate about balancing physical health with mental and emotional wellness
- Committed to improving personal fitness through regular participation in [sport]
- Regularly practice mindfulness and meditation for overall wellness
Timeline
Customer Service Cashier
KFC Restaurant
02.2024 - Current
No Degree - Early Childhood Care And Education
Centralian Senior College School
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