Summary
Overview
Work History
Education
Skills
Other Qualifications
Training/Cert
Accomplishments
Personal Information
References
Hobbies and Interests
Timeline
Generic

Paulo Faofua

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

26
26
years of professional experience

Work History

Operations

JIM PEARSON TRANSPORT
08.2008 - Current
  • Supervision of Operations, Liaising with Customers (Woolworths/Coles/Colgate/Transportation) Customer services, Record management on (SAP,2IC,Road-Train)
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked well in a team setting, providing support and guidance.
  • Self-motivated, with a strong sense of personal responsibility.
  • Paid attention to detail while completing assignments.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Customer Service / Forklift Duties

JIM PEARSON TRANSPORT
08.2008 - Current
  • Stock count, Time management, Loading and unloading of stock, Providing customer service, Managing Client stock/Goods, Communication skills
  • Responded proactively and positively to rapid change.

Improvement & Inventory Supervisor Duties

DHL EXEL SUPPLY CHAIN
05.2008
  • Inventory accuracy daily, Working closely with operations Team Leaders to solve discrepancies, Attend management meeting, Work through assigned projects to improve operations runs smoothly, Ensuring general house keeping daily, Planning & Goals, Keep up to date with Quality Systems, per Agency / Product knowledge, Individual quality performance (staff), Communicating to management, Accountable for all clients within assigned agencies of the company
  • This also includes warehouse layout, location labelling, client location, and product slotting, Cycle count procedures, Warehouse Reconfiguration, Looking after warehouse equipment such as hoists, machineries and racks, Time management, Warehouse operator / Customer Service (Siemens) no staff, Security

Warehouse Supervisor Duties Include

DHL EXEL SUPPLY CHAIN
  • Managing day to day dispatching and inventory for up to 15 major accounts for DHL Exel Supply Chain, Providing Customer Service to major clients minimising complaints and escalations, Planning & Goals, Managing a team of six staff members to ensure deadline and customer requests are met, Rostering of permanent & temp staff to ensure costing is minimised, Time management & signing off timesheets for all staff, Providing support to other management and departments when required, Train all staff members to ensure compliance of company policies & procedures, Providing on-going training to ensure compliance with use of client systems application, Ensuring daily reports completed by close of business to management team & head office, Attend all management meetings, Security, Team meetings communicating any issues that need urgent attention, Quarterly reviews with staff, Performance appraisals held for individual staff, Recruiting of staff members, Liaising with IT staff to ensure smooth running of client system application, Ensuring compliance with Health & Safety, Monitor all goods returns to ensure are completed and sent to its destination

Warehouse Team Leader Duties Include

DHL AIR & OCEAN
  • Managing day to day despatching and inventory of 18 accounts for DHL Air & Ocean, Providing excellent Customer Service to major clients minimising complaints and escalations, Managing a team of eight staff members to ensure deadline and customer request are met, Daily rostering of staff and temps, supporting other departments, Providing training to new & existing staff members, Ensuring daily reports completed by close of business, Ensuring all staff are adhering to company procedures & policies, Running team meetings advising of updates & issues that need urgent attention, Quarterly reviews held with staff, Planning & Goals, Liaising with IT staff to ensure smooth running of all application systems used for all clients, Promoting Health & Safety to all staff, Complete all goods returns for customer

Warehouse Team Leader Duties Include

DANZAS AEI
  • Managing day to day dispatching and inventory for 10 major accounts for Danzas, Provide excellent Customer Service, Managing a team of seven staff members to ensure deadline and customer request are met, Daily rostering of staff and temps, Providing support to other management and departments when required which includes coverage, Training new staff members on duties and company policies & procedures, Planning & Goals, Providing on-going training to existing staff members for different clients, Ensuring all goods returns are completed every second day, Ensuring all staff are adhering to company procedures & policies, Running of fortnightly team meetings to communicate to staff of any updates & issues that need urgent attention, Promoting Health & Safety

Storeperson

AEI EXPRESS
  • Operated equipment such as hand trucks, pallet jacks and forklifts on daily basis.
  • Received and checked incoming goods for damage and discrepancies with paperwork.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Picked stock according to order sheets and prepared for transport.
  • Self-motivated, with a strong sense of personal responsibility.

Export Clerk

AEI BANNER
  • Streamlined export processes by implementing efficient documentation and tracking systems.
  • Coordinated closely with warehouse teams to ensure timely dispatch of goods per client specifications.
  • Paid attention to detail while completing assignments.

Disc Jockey

Self Employed (Mobile & Night clubs)
  • Delivered high-quality audio experiences through meticulous equipment setup and sound checks.
  • Entertained guests with music matching desired genres and tempo.
  • Maintained a professional image at all times, adhering to dress codes, punctuality, and etiquette standards set by clients.

STAFF EVENT SECURITY NZ

EVENT SECURITY
01.2000 - 12.2001
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Supported event planning teams by providing input on necessary security arrangements during special functions or high-profile meetings.

MITRE 10

MITRE 10
01.1998 - 12.2000
  • Managed inventory control systems to ensure accurate tracking of materials received or dispatched from the yard.
  • Operated yard machinery, hydraulic trailer and forklift to move materials and maintain organization.

Education

Sir Edmund Hillary College NZ
12.1989

Skills

  • Cost Reduction

  • Time Management

  • Order execution

  • Customer Service

  • Attention to Detail

  • Verbal Communication

  • Computer Skills

  • Problem-Solving

  • Microsoft Office

  • Supervision and leadership

Other Qualifications

  • Supervisors Course (NZQA) Certificate of Leadership in Action (Stage 1)
  • DITB Certificate of Warehousing (Stage one)
  • Statement of Attainment (HLTINF005)
  • PICOC Certificate Skills of Enterprise Aug 1994

Training/Cert

  • MAF Certificate to Section 103 (7) of (Biosecurity Act 1993)
  • MSA Certificate (Gravity crossover harness & related fall protection equipment)
  • DGTS Certificate Requirements of the HSNO Act 1996 relevant to Approved Handlers (Unit Standard 20645 Entitled)
  • FIRST AID (Rep)
  • Occupational Safety & Health (Rep)

Accomplishments

  • 15 YEAR SERVICE (JIM PEARSON)
  • TEN YEAR SERVICE AWARD (DHL)
  • LINEBACKER OF THE YEAR AWARD (NZ GRIDIRON)
  • CAPTAIN OF NZ IRON-BLACKS AWARD
  • MVP AWARD NZ IRON-BLACKS VS AU OUTBACKS
  • LINEBACKER OF THE YEAR AWRAD (BRUINS) QLD AU GRIDIRON

Personal Information

  • Health Status: Excellent/Non-Smoker
  • Driving License: Open Licence QLD, Boat License QLD, Heavy Roller Machines (NZ), Folk Hoist – (Reach/Conventional)

References


  • Karl Beran (JPT) 0402014923
  • Richard Twomey (JPT) 0400594736
  • Kristina Moyes (Colgate) 0411176385

Hobbies and Interests

  • Fishing
  • Gardening
  • Gridiron
  • Footy
  • Music
  • Spending time with Family

Timeline

Operations

JIM PEARSON TRANSPORT
08.2008 - Current

Customer Service / Forklift Duties

JIM PEARSON TRANSPORT
08.2008 - Current

Improvement & Inventory Supervisor Duties

DHL EXEL SUPPLY CHAIN
05.2008

STAFF EVENT SECURITY NZ

EVENT SECURITY
01.2000 - 12.2001

MITRE 10

MITRE 10
01.1998 - 12.2000

Warehouse Supervisor Duties Include

DHL EXEL SUPPLY CHAIN

Warehouse Team Leader Duties Include

DHL AIR & OCEAN

Warehouse Team Leader Duties Include

DANZAS AEI

Storeperson

AEI EXPRESS

Export Clerk

AEI BANNER

Disc Jockey

Self Employed (Mobile & Night clubs)

Sir Edmund Hillary College NZ

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Paulo Faofua