Paulus Jordan
Doonside,NSW
Summary
Results-driven Service Technician focused on safety and compliance in equipment maintenance and repair. Expertise in diagnostics and repairs, enhancing customer satisfaction through effective service delivery. Experienced in creating detailed service reports and building strong client relationships to drive loyalty across multiple industries.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Service Technician
Trend windows & doors
Girraween, Nsw
06.2015 - 08.2026
- Diagnosed malfunctions and troubleshot issues promptly to ensure efficient servicing.
- Responded swiftly to emergency client calls requiring immediate assistance.
- Installed systems according to manufacturer specifications and company guidelines.
- Conducted thorough inspections to ensure operational safety prior to equipment use.
- Logged services in system for accountability, enhancing service tracking.
- Tracked inventory levels and notified supervisors of re-ordering needs to maintain optimal supply.
- Maintained certifications through ongoing training on systems and components.
- Collaborated with teams for successful completion of residential and commercial projects.
Education
Diploma Business - Business Management
James Cook University
Sydney, NSW08-2013
High School Diploma -
Urangan State High School
Hervey Bay, QLD10-2005
Skills
- equipment troubleshooting capabilities
- hand and power tools
- construction project experience
- equipment inspection routines
- documentation accuracy in reporting
- service logging
- problem resolution techniques
- quality control measures
- efficient repair techniques for tools
- top-tier customer service delivery
- team collaboration
- detailed incident reporting protocols
- safety compliance expertise
Certification
- First Aid
Timeline
Service Technician
Trend windows & doors
06.2015 - 08.2026
Diploma Business - Business Management
James Cook University
High School Diploma -
Urangan State High School