AKELLA PAVAN KUMAR

• Scheduled employee tasks, conducted performance reviews and executed daily branch operational goals to maximize team productivity.
• Reviewed store sale numbers, cost of inventory, operational expenses and inventory losses.
• Contributed to leadership team for implementing company policies and procedures.
• Planned, directed, coordinated and assigned manpower to efficiently meet daily production requirements and goals.
• Directed training and performance monitoring for 10 staff members.

• Responded to customer inquiries and provided technical assistance over phone and in person.
• Diagnosed and troubleshot hardware, software issues.

• Worked for global logics for year on system analyst.
• Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
• Provided client support on system operation and troubleshooting.

Percentage: 70%

• Class Rank 4/52