PAVAN KALYAN KATARI
Clayton,Vic
Summary
Highly aspiring public health graduate with a proven track record of providing exceptional Administrative service in fast-paced environments. Experience in liaising with different stakeholders with outstanding Customer service skills looking to start new career in Insurance broking.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Pharmacy Porter
Dandenong Hospital - Monash Health
04.2023 - 01.2024
- Imprest scanning and distributing IV fluids
- Receiving and Maintaining stock levels
- Records keeping and updating
- Performing Expiry date checks
- Approving requisitions and invoices
- Liaising with Pharmacists and Nurse unit managers.
SHIFT MANAGER
Pizza Hut
08.2019 - 09.2022
- Managed cash control and store opening and closing procedures
- Managed store successfully in a fast-paced environment through proactive communication and positive feedback
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices
- Rotated merchandise and displays to feature new products and promotions
- Supervised guests at the front counter, answering questions regarding products
- Answered customer telephone calls
- Responded to customer requests for products, services, and company information
- Recommended products to customers, thoroughly explaining details
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
INTERN AS LIFESTYLE COORDINATOR
Arcare Aged Care
03.2020 - 04.2020
- Development, implementation, and evaluation of leisure and social opportunities with residents, families, and other healthcare team members including program and care plan development and input into lifestyle expenditure
- Worked collaboratively with clinical staff in providing guidance
- Actively participated in leisure activities along with residents and supported emotional, social, and cultural needs.
Hospital Administrator
Jaya Nursing Home
06.2017 - 12.2018
- Improved patient satisfaction by streamlining hospital processes and enhancing communication between departments.
- Maintaining Patient Records.
- Meeting with Medical Representatives.
- Communicating with different stake holders (Doctors, Nurses, Patients and other medical representatives via Phone, email and face-to-face.
- Processing patient billings.
- Processing Insurance claims.
- Increased staff retention by promoting professional development opportunities and creating a supportive work environment.
- Scheduled appointments and meetings, organized materials, and prepared rooms.
PROGRAM FACILITATOR & COMMUNITY ENGAGER VOLUNTEER
SV Welfare Society
05.2015 - 11.2018
- Assisted in the planning and implementation of the program.
- Engaged with children and their parents to stop child labor.
- Awareness campaigns to rural people about disease prevention.
- Supervised Health awareness campaigns in primary schools about Childhood obesity.
- Collected data on program effectiveness through surveying, data analysis, and other methods and implemented solutions for improvement.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Assisted management in optimizing program content for improved participant satisfaction and outcomes.
Education
Master of Science - Public Health
Central Queensland University - Melbourne, VIC
11.2020
Bachelor of Pharmacy -
Jntu - Kakinada
05.2017
Skills
- Strong Verbal and Written Communication
- Records Organization and Management
- Processing Insurance Claims
- Preparing and processing Invoices
- Proficient Microsoft Word, Excel skills
- Strong administration skills
- Customer service
- Basic knowledge of Underwriting
Certification
- Microsoft Office Essential Skills
- Provide First Aid with Life Saving First Aid
Timeline
Pharmacy Porter
Dandenong Hospital - Monash Health
04.2023 - 01.2024
INTERN AS LIFESTYLE COORDINATOR
Arcare Aged Care
03.2020 - 04.2020
SHIFT MANAGER
Pizza Hut
08.2019 - 09.2022
Hospital Administrator
Jaya Nursing Home
06.2017 - 12.2018
PROGRAM FACILITATOR & COMMUNITY ENGAGER VOLUNTEER
SV Welfare Society
05.2015 - 11.2018
Master of Science - Public Health
Central Queensland University - Melbourne, VIC
Bachelor of Pharmacy -
Jntu - Kakinada
- Microsoft Office Essential Skills
- Provide First Aid with Life Saving First Aid
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