PAVAN KALYAN KATARI
Clayton
Summary
Highly motivated and detail - oriented individual with a proven track record of providing exceptional administrative service in fast-paced environments. Experience in liaising with different stakeholders with outstanding Customer service skills committed to delivering exceptional results while continuously growing and developing within the role.
Overview
2024
2024
years of professional experience
1
1
Certification
Work History
Medical Billings Officer
Avant Mutual
- Processing patient accounts and payments as well as daily reconciliation
- Bulk billing and DVA batching, reconciliation and follow up with Medicare
- Invoicing via Eclipse and follow up with Health fund as required
- Following up of outstanding debt for the assigned doctors
- Paperwork as required for doctor registration with funds and Medicare
- Preparation of quotes and informed financial consent documents as requests per our quoting service
- Manage daily administrative operations of the office including but not limited to:
- Scanning, faxing, photocopying and shredding
- Updating patient files as appropriate with all incoming correspondence
- Collection, opening and distribution of regular mail and emails
- Liaising with and building working relationships with consultants and clinic staff
Pharmacy Porter
Dandenong Hospital - Monash Health
04.2023 - 01.2024
- Imprest scanning and distributing IV fluids.
- Receiving and Maintaining stock levels.
- Records keeping and updating.
- Approving requisitions and invoices.
- Liaising with Pharmacists and Nurse unit managers.
Shift Manager
Pizza Hut
08.2019 - 09.2022
- Managed cash control and store opening and closing procedures.
- Managed store successfully in a fast-paced environment through proactive communication and positive feedback.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised guests at the front counter, answering questions regarding products.
- Answered customer telephone calls.
- Responded to customer requests for products, services, and company information.
- Recommended products to customers, thoroughly explaining details.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Intern as Lifestyle Coordinator
Arcare Aged Care
03.2020 - 04.2020
- Development, implementation, and evaluation of leisure and social opportunities with residents, families, and other healthcare team members including program and care plan development and input into lifestyle expenditure.
- Worked collaboratively with clinical staff in providing guidance.
- Actively participated in leisure activities along with residents and supported emotional, social, and cultural needs.
Pharmacy Technician
Jaya Nursing Home
05.2017 - 02.2019
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Professional filling of Prescription.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Provided services to Inpatient and Outpatient Services.
- Supported other team members to deliver high-quality pharmaceutical care to patients.
Program Facilitator & Community Engager Volunteer
SV Welfare Society
05.2015 - 11.2016
- Assisted in the planning and implementation of the program.
- Engaged with children and their parents to stop child labor.
- Awareness campaigns to rural people about disease prevention.
- Supervised Health awareness campaigns in primary schools about Childhood obesity.
- Collected data on program effectiveness through surveying, data analysis, and other methods and implemented solutions for improvement.
- Assisted management in optimizing program content for improved participant satisfaction and outcomes.
Education
Master of Science - Public Health
Central Queensland University
Melbourne, VIC11.2020
Bachelor of Pharmacy -
Jntu
05.2017
Skills
- Bulk billing and DVA batching
- Records Organization and Management
- Processing Insurance Claims
- Preparing and processing Invoices
- Proficient in Microsoft Word
- Proficient in Excel
- Strong administration skills
- Customer service
- Preparing Quotes and IFC for Procedures
Certification
- Microsoft Office Essential Skills
- Provide First Aid with Life Saving First Aid
Timeline
Pharmacy Porter
Dandenong Hospital - Monash Health
04.2023 - 01.2024
Intern as Lifestyle Coordinator
Arcare Aged Care
03.2020 - 04.2020
Shift Manager
Pizza Hut
08.2019 - 09.2022
Pharmacy Technician
Jaya Nursing Home
05.2017 - 02.2019
Program Facilitator & Community Engager Volunteer
SV Welfare Society
05.2015 - 11.2016
Bachelor of Pharmacy -
Jntu
Medical Billings Officer
Avant Mutual
Master of Science - Public Health
Central Queensland University
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