PAVANTEJA ALLA
HILLSIDE
Summary
Driven by a strong work ethic and integrity, I excelled at McDonald's by providing exceptional customer service, ensuring accurate cash handling, and maintaining high accuracy levels. At Nowfloats, I leveraged big-data technologies to enhance decision-making and streamline data workflows, demonstrating my technical acumen and ability to innovate. My professionalism and customer assistance skills have consistently resulted in positive feedback and operational improvements.
Overview
1
1
year of professional experience
Work History
Cashier
McDonald's
03.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
Junior Data Developer
Nowfloats
04.2023 - 12.2023
- Developed reusable code libraries and templates for efficient implementation of common data development tasks across the team.
- Streamlined data processing workflows by automating repetitive tasks and consolidating redundant information.
- Reduced system downtime with proactive troubleshooting, timely issue resolution, and robust disaster recovery planning.
- Accelerated decision-making capabilities by designing dynamic dashboards that provided real-time insights into key performance indicators.
- Enhanced data accuracy by conducting thorough audits and promptly addressing discrepancies.
- Innovated new approaches to complex business problems by leveraging big-data technologies for deeper analytical insights.
- Bridged communication gaps between technical experts and non-technical stakeholders through clear presentation of complex concepts in easily understandable terms.
Education
Master of Science - Information Technology
Deakin University, Burwood, Vic
Victoria, VIC12.2025
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Customer service excellence
- Money Handling
- Cash Register Operation
- Professionalism and Courtesy
Timeline
Cashier
McDonald's
03.2024 - Current
Junior Data Developer
Nowfloats
04.2023 - 12.2023
Master of Science - Information Technology
Deakin University, Burwood, Vic
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