Pavithra Anbarasu
Sydney,Australia
Summary
Results-driven Business Analyst with over 7+ years of experience in leveraging data analysis and business intelligence to drive strategic decision-making and operational efficiency. Adept at bridging the gap between IT and business needs through comprehensive requirement gathering, process optimization, and data-driven insights.
Overview
7
7
years of professional experience
Work History
Business Analyst
CAP PATROL
07.2022 - 05.2023
- Worked with stakeholders to elicit, document, and prioritize business requirements for new projects and system enhancements
- Analyzed existing business processes and systems to identify areas for improvement and propose effective solutions
- Designed and executed test scenarios to assess performance, security, and reliability, including edge cases and error handling
Business Analyst
Vet Tab/Telliant Systems
08.2021 - 07.2022
- Worked closely with developers to understand API specifications and requirements, translating them into effective test cases and ensuring alignment with business objectives
- Developed and executed performance test cases to evaluate response times and throughput under varying load conditions, contributing to an improvement in system performance
Business Analyst
Sun Country Airlines/Telliant Systems
07.2020 - 06.2021
- Assisted in the design and implementation of API solutions, including mapping data fields and defining error handling procedures
- Facilitated communication between business stakeholders and technical teams to ensure successful API deployment
- Monitored API performance post-implementation and provided feedback for optimization and improvement
Business Analyst
Aspen Dental/Telliant Systems
07.2019 - 06.2020
- Company Overview: A dental hospital that provides one of the best dental cares around the United states for over two decades
- Constantly striving for a better service and known for their customer relationship
- Developed user guides and training materials for stakeholders to effectively utilize new functionalities
- Analyzed business requirements and led the implementation of SharePoint(ECM) as a collaborative platform, improving document management and communication across departments
- A dental hospital that provides one of the best dental cares around the United states for over two decades
- Constantly striving for a better service and known for their customer relationship
Business Analyst
CIA Soft /Hexaware Technologies
02.2018 - 06.2019
- Collaborated with development teams to translate business requirements into technical specifications for API implementation
- Coordinated testing and validation of the application, addressing issues and ensuring alignment with business objectives
Junior Business Analyst
Ernst & Young/Hexaware Technologies
01.2017 - 01.2018
- Led the integration of third-party APIs to enhance functionality and streamline data exchange between internal systems and external services
- Analyzed and documented API endpoints, data formats, and authentication mechanisms to ensure compatibility with business requirements
- Analyzed business requirements and led the implementation of SharePoint as a collaborative platform, improving document management and communication across departments
- Designed and executed SharePoint(ECM Tool) workflows to automate reporting processes, reducing turnaround time and enhancing data accuracy
Junior Business Analyst
Ernst & Young/Hexaware Technologies
12.2015 - 12.2016
- Worked with stakeholders to identify pain points in the customer journey and define requirements for enhancements
- Designed and implemented solutions to improve customer interactions and satisfaction
- Monitored and analyzed results to ensure that enhancements delivered the desired impact
- Utilized SharePoint(ECM) to gather and document business requirements, creating a centralized space for stakeholder feedback and project updates
Education
Bachelor of Technology - Information Technology
St. Joseph’s Institute of Technology
04-2015
Skills
- Business Requirement Documentation
- Stakeholder Management
- Mobile Application Development
- Process Improvement
- UAT and Test Case Development
- Regulatory Compliance
- Change impact analysis
- Stakeholder Management
- Change Management
- Cost-benefit analysis
- Gap analysis
- Business solutions development
- Business process improvement
Tools
- Microsoft Visio
- Balsamiq
- Microsoft Power BI
- Jira
Timeline
Business Analyst
CAP PATROL
07.2022 - 05.2023
Business Analyst
Vet Tab/Telliant Systems
08.2021 - 07.2022
Business Analyst
Sun Country Airlines/Telliant Systems
07.2020 - 06.2021
Business Analyst
Aspen Dental/Telliant Systems
07.2019 - 06.2020
Business Analyst
CIA Soft /Hexaware Technologies
02.2018 - 06.2019
Junior Business Analyst
Ernst & Young/Hexaware Technologies
01.2017 - 01.2018
Junior Business Analyst
Ernst & Young/Hexaware Technologies
12.2015 - 12.2016
Bachelor of Technology - Information Technology
St. Joseph’s Institute of Technology
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